Causeway Ford

Very disappointed Went in to look at a certain vehicle, looked at it. Wouldn't let me test drive it. Asked about helping someone with bad credit, was told no problem we Went in to look at a certain vehicle, looked at it. Wouldn't let me test drive it. Asked about helping someone with bad credit, was told no problem we can do that. Handed me the credit application to fill out, salesman never came back over to me, after about 10 minutes I walked to him which he was with someone else, to me very rude. So handed him my credit app and expected to hear from him or even the manager, no calls came know saying whether or not they were going to help me or not. Very poor customer service, and I know they ran my credit. Everything on there is from the past or not even mine, but they can't give a person a chance, always have to judge you by a number from your past. The people that is listed salesman skip ignored me after giving me the credit application, Lorissa set up appointment, continued to message saying I missed my appointment, Wallace who is suppose to be manager never came to me or introduced himself, very poor service. All I'm trying to do is get back on my feet again, found her vehicle im interested in for a very reasonable price. More

My Causeway experience Thank you for your help getting me into my new car. Julian, my salesman, Wally, the sales manager and Gary the finance guy went above and beyond to ge Thank you for your help getting me into my new car. Julian, my salesman, Wally, the sales manager and Gary the finance guy went above and beyond to get the deal done. I would recommend Causeway to anyone looking to buy a new car. More

Greatest buying experience ever I have just leased my fourth Ford from causeway and I must say it was the best experience ever. Chad Scanlon was hands down the best salesman I have e I have just leased my fourth Ford from causeway and I must say it was the best experience ever. Chad Scanlon was hands down the best salesman I have ever delt with. Was not a pushy guy helped me over and above . Causeway has always been a top notch dealership and with the help of Ryan Pural made it the fastest purchase ever. Will absolutely recommend them to anyone. More

4 Times in 4 Weeks I've had Lincolns for over ten years. I love my MKZ but the Service department doesn't want to spend the money to fix the sensor problem I am having. I've had Lincolns for over ten years. I love my MKZ but the Service department doesn't want to spend the money to fix the sensor problem I am having. The service Manager Chris tried to force me to take back the car without it being fixed. He was condescending to me on the phone and informed me that with the loaner car "I can't take it out of my immediate area let alone the state" which has led me to cancel many appointments for work which in turn has cost me income. It has been over 2 weeks with no communication or timeline when I can get the car back. "They just don't know what to do" is what we keep getting told. In return they gave me a loaner car that is not properly inspected, filthy, smells, and no valid registration card in the car. They tried to "give me a deal" to get me into a Navigator (which was the plan all along when this lease is up). But the "deal" from Causeway's was $100-$150 more than I was quoted for the same exact car on their website. Very disappointed. I am paying $633 between lease and insurance that Causeway has had 4 times in 4 weeks and I haven't seen in over two weeks straight. More

Great! Purchased a car on my own from causeway ford I worked with Ryan ehrhart, he helped me and explained everything and got me exactly what I wanted. I was Purchased a car on my own from causeway ford I worked with Ryan ehrhart, he helped me and explained everything and got me exactly what I wanted. I was also in and out of there unlike some dealers where you will sit there for 3-4 hours. Would definitely recommend going to see him for your next car! More

Chad is #1!!! Chad Scanlon was the best!! His customer service was outstanding, I would send all my friends to him to buy cars!! He took the time out to teach me ev Chad Scanlon was the best!! His customer service was outstanding, I would send all my friends to him to buy cars!! He took the time out to teach me everything about my new F 150 and I really appreciated it!! Chad for President!!! More

Excellent, and friendly We stopped in on Sat., Kevin took us shopping and we fell in love with a car he found us in our price range. He spent a lot of time with us and we ne We stopped in on Sat., Kevin took us shopping and we fell in love with a car he found us in our price range. He spent a lot of time with us and we never felt rushed. More

Kevin Meade Leasing a new MKC at Causeway Ford Lincoln was actually the least stressful car purchase we have ever experienced. Kevin Meade was an excellent salesm Leasing a new MKC at Causeway Ford Lincoln was actually the least stressful car purchase we have ever experienced. Kevin Meade was an excellent salesman who worked diligently to give us a fair price and find us a vehicle which met all our criteria. The leasing process was further enhanced by Causeway's financial staff who accomplished all our paperwork quickly. Thank you, Kevin Meade and Causeway for making our new lease a pleasurable experience. Marianne Pellegrino More

Excellent Ryan Ehrhart was a very good salesman that he listened to my problems and took good care of me with a awesome deal and treated me like family Ryan Ehrhart was a very good salesman that he listened to my problems and took good care of me with a awesome deal and treated me like family More

My new Ford Edge Jennifer Maier helped us with our new lease purchase. She was very professional, listened to what we wanted and knew the workings of the car inside an Jennifer Maier helped us with our new lease purchase. She was very professional, listened to what we wanted and knew the workings of the car inside and out. She did all in her power to make sure we were happy . Jennifer answered all of our questions and personally delivered our car.i can not say enough about our experience with her. We love the car. Sandy Flower More