Castriota Chevrolet

New 2016 Malibu I have been going to Castriota for many years and this time I had a new sales man named Gary Trial who was very helpful in finding us our new 2016 Ma I have been going to Castriota for many years and this time I had a new sales man named Gary Trial who was very helpful in finding us our new 2016 Malibu, we asked for the new body style and he showed us all the new features. He was very knowledgeable on the vehicle. Our finance person was Christian was very good in helping us with all our paperwork. I will be telling all my friends to go to Castriota and ask for Gary. More

very professional and curtious we were welcome like they new us for months....Very Friendly,manager came over to meet us and also Mr.Castriota....Would recommend to all my friends a we were welcome like they new us for months....Very Friendly,manager came over to meet us and also Mr.Castriota....Would recommend to all my friends and family.... More

Vehicle shopping completed the right way. I shopped several dealerships within a 100 mile radius in the course of several days. Then I found Castriota Chevrolet! I asked my friend if he cou I shopped several dealerships within a 100 mile radius in the course of several days. Then I found Castriota Chevrolet! I asked my friend if he could tolerate one more dealership & both of us tired & a bit deflated ,we stopped anyway. I am so HAPPY we did. Everyone we encountered was very pleasant & professional. My salesperson was Carol. She was so helpful and was more than willing to help me get the vehicle of my choice. She also walked me through every step of the process. And stayed with me until the end. She introduced everyone that had anything to do with the vehicle as well as give me a solid knowledge of what to expect in the future. The dealership team also really worked with me on the trade in. I was pleasantly surprised. (still smiling!) I would suggest this dealership to anyone considering a new or used vehicle. The team experience is very obvious. Pleasant. Reasonable, Respectful. I left the dealership feeling like I had the best deal ever. A special Thank you to my salesperson Carol. More

Wonderful dealership Everyone was great. Gary Trial was my salesman. He was very personable and had a great personality. Everyone there made my purchase a great experience Everyone was great. Gary Trial was my salesman. He was very personable and had a great personality. Everyone there made my purchase a great experience. More

Best sale service ever Blanche is very nice, profesional and sweet person. Owners of Chevi Castriota need to be proud to have her in the crew. Im very happy my chevi silv Blanche is very nice, profesional and sweet person. Owners of Chevi Castriota need to be proud to have her in the crew. Im very happy my chevi silverado ist a good truck thanx Castriota thanx Branch More

Easy Lease Made it very easy to have most of the paperwork done before we got there so that the pick up day didn't take all day! Answered most of my questions b Made it very easy to have most of the paperwork done before we got there so that the pick up day didn't take all day! Answered most of my questions by email promptly which made choosing the vehicle quick and easy. More

Above & Beyond We have purchased our 4th Malibu in 6 years all from Castriota with the help of David Schutz on each one, his level of expertise goes above and beyon We have purchased our 4th Malibu in 6 years all from Castriota with the help of David Schutz on each one, his level of expertise goes above and beyond, he has helped us in so many ways before, during and after each and every one of those sales. He exemplifies the true meaning of Castriota's Mission Statement. " Castriota Chevrolet is committed to 100% customer satisfaction. The Castriota family strives to build lasting relationships with customers & the community through trust, quality service, teamwork & mutual respect. Our continuous improvement philosophy means that satisfying customers is our #1 priority". We read that 6 years ago on the cover of your document folder where it also states 'We Want You to be " COMPLETELY SATISFIED" Those words ring ever so true and you can be very proud Tom Castriota of David & the rest of the staff that helped us that day, they all go that extra mile More

Great Service Blanche is a great salesperson. I would recommend her to anyone looking for a new Chevy. Castriota has a great selection of new cars. Thanks Blanche. Blanche is a great salesperson. I would recommend her to anyone looking for a new Chevy. Castriota has a great selection of new cars. Thanks Blanche. More

Poor service at Service department Service representatives are rude, lack of communication, and sneaky. Brought vehicle in for oil change and mentioned that shift button did not work. Service representatives are rude, lack of communication, and sneaky. Brought vehicle in for oil change and mentioned that shift button did not work. Part was order we were told to bring in and surprise after the part was in we were told that there is a charge. No call, nothing to let us know before service was done. Still had to pay even after they admitted they did not check the warranty information. The manager sat in his office and did not say thing. Worst service I have had at a dealership. Figure they would want repeat customers. More

Super Service This vehicle is the second vehicle purchased from Castriota with the help of Blanche Bosley. Her attention to detail has made this second purchase a This vehicle is the second vehicle purchased from Castriota with the help of Blanche Bosley. Her attention to detail has made this second purchase a pleasure. Her persistent attitude in making the customer feel important without being overly pushy makes us feel comfortable and confident that what she says is true and if anything is needed she can be trusted to take care of it without any undue disappointment. Both Blanche and Terry made this purchase another pleasurable experience. Thanks Again, Mike Pedone Sr and Jr More