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Castriota Chevrolet

Hudson, FL

3.8
546 Reviews

12930 US Highway 19

Hudson, FL

34667

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546 Reviews of Castriota Chevrolet

June 01, 2023

My truck needed new brakes so they put my Monte Carlo up in the air and showed me that the undercarriage was rusted badly from snow from Pennsylvania up north. they said I shouldn't drive it because it was More

by valerieaudino6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
They left me in the lobby several times for an hour.
Jun 01, 2023 -

valerieaudino6 responded

My email is valerieaudino6@gmail.com

Jun 01, 2023 -

valerieaudino6 responded

Not to mention the corolla was 362. a Month. My monte was 150 every other week and it was almost paid for. I hated that corolla!!!!!

Jun 01, 2023 -

valerieaudino6 responded

I hate Castriota!

Jun 01, 2023 -

Castriota Chevrolet responded

Hi Valerie, please contact me at 727-819-5300. We do not have any records of you purchasing a vehicle from us and would like to clarify this situation. -Jeremy Woodard

Jun 01, 2023 -

valerieaudino6 responded

Of course you have no records, i was victimized! And I did not have a truck! My beautiful black Monte Carlo needed new brakes that you wouldn't give me! The crappy Corolla was cheaply made, only had radio, air, and heat and ended up being $362 a month in payments. The whole bumper fell off on the Washington beltway at night! The right and left front part of car always came undone cause it was only held together by small silver pins! Horrible car, I hated it but I wasn't given a choice! Staff let me sit there all day with no response from anyone until I kept asking what was going on several times. I am still traumatized by that whole day and losing my dream car! If I could give minus 5 stars I would!

April 21, 2023

Did a poor job in communicating which resulted in many inconvenience for my family’s return from vacation and the next weekends vacation. Will not use there service’s again. No satisfaction from managemen More

by Abc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Galida, Davidson Cathy, Alex Castriota
Apr 24, 2023 -

Castriota Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Castriota Chevrolet Team

March 08, 2023

Ken sold me a new chevy bolt and the process was easy and awesome ... after striking out on a car with several dealers in Pinellas county ... i got the car i wanted and saved thousands.. thank you Ken and C More

by scote777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Enox
Mar 09, 2023 -

Castriota Chevrolet responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Castriota Chevrolet Team

February 25, 2023

My experience was AWESOME! Ken and Rich were fabulous working with me on what I wanted. More

by Littleklm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich - finance, Ken Enox
Feb 28, 2023 -

Castriota Chevrolet responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Ken and Rich's efforts have made the difference in your vehicle-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Castriota Chevrolet Team

February 24, 2023

This is my third vehicle I purchase through Debbie and I will be back again when I need a new vehicle again. She is so knowledgeable, personable and professional. I am on cloud nine with my 2023 Chevrolet More

by jdaisy9402
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Debbie Razzano
Feb 27, 2023 -

Castriota Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Castriota Chevrolet Team

January 30, 2023

We had a fabulous car buying experience. Our sales man was Ken. Patty was the finance woman. The purchase of our 2022 Chevy Trax was quick, respectful, knowledgeable and wonderfully pleasant More

by Peggyob2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
Feb 02, 2023 -

Castriota Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Castriota Chevrolet Team

January 18, 2023

This place takes advantage of elderly disabled people. I wouldn’t recommend this place to an enemy. More

by Koosh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carol Cahill
Jan 25, 2023 -

Castriota Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 15, 2022

I have leased and or purchased seven vehicles from Castriota. I find them to be very fair, trustworthy and reliable. I always recommend Castriota to all of my friends and neighbors. Thank you for More

by JACKMORGAN47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Schaefer , Debbie Razzano, Davidson Cathy
Sep 16, 2022 -

Castriota Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Castriota Chevrolet Team

September 02, 2022

Quick and easy, they had everything ready for me to sign and take my new car home. More

by Therealkenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Enox
Sep 06, 2022 -

Castriota Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Castriota Chevrolet Team

September 01, 2022

They were able to get me approved when no one else could! Thank you to the finance team for working so hard for me! More

by jeremy8271
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Roderick
Sep 02, 2022 -

Castriota Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Castriota Chevrolet Team

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