Castle Volkswagen of Schaumburg - Service Center

Great service dept. John McGowan really took great care of me. Always above avg. I have never been disappointed taking my 2 cars there. Prices were very fair. See everybo John McGowan really took great care of me. Always above avg. I have never been disappointed taking my 2 cars there. Prices were very fair. See everybody soon More

Great experience I went to do the regular maintenance for my car. The service was fast and they found additional repairs that had to be done. They always leave it up t I went to do the regular maintenance for my car. The service was fast and they found additional repairs that had to be done. They always leave it up to you if you want to do the additional service. Overall I had a good experience. More

Quick,easy, professional Needed a scheduled maintenance check, but had to get to work. However, when the free shuttle I've taken many times before wasn't available, Matt call Needed a scheduled maintenance check, but had to get to work. However, when the free shuttle I've taken many times before wasn't available, Matt called me a courtesy Lyft pickup to get me to work on time. That afternoon, Service called to let me know the work was done, and was in and out of the dealership within minutes. An unusually easy transaction in a time-challenged world. Thanks More

Window fix Great service. Great people. Thank you so much. They helped me out so much with my car problems. Would definitely recommend to another person any Great service. Great people. Thank you so much. They helped me out so much with my car problems. Would definitely recommend to another person any day if the week. More

Always treated like family! The Fox Valley VW staff treats us like family. They're friendly, helpful and take the time to answer questions about the service being performed. The Fox Valley VW staff treats us like family. They're friendly, helpful and take the time to answer questions about the service being performed. More

Quality Customer Service Very Conviently located. Clean dealership. Shuttle service that was extremely convient. I would recommended this dealership to anyone looking for a Very Conviently located. Clean dealership. Shuttle service that was extremely convient. I would recommended this dealership to anyone looking for a car or service. I More

Great service starts with leadership, ends with honesty VW Service Manager Ryan Hutter's leadership shows within the excellence of his service team. Honest, dependable, friendly and on-time performance. Awe VW Service Manager Ryan Hutter's leadership shows within the excellence of his service team. Honest, dependable, friendly and on-time performance. Awesome. Highly recommended! More

Best service hands down Amazing customer service from the moment I stepped into when I leave the left. Great waiting areas with options for quite waiting room, plus a kids pl Amazing customer service from the moment I stepped into when I leave the left. Great waiting areas with options for quite waiting room, plus a kids play area as well. Highly recommend this dealerships service department. As for service, ask for Ryan or Ken, they are fantastic! More

Truly Epic What more can be said about Ryan Hutter and the entire service team over at Fox Valley VW in Schaumburg that hasn't been summed up in my title of Trul What more can be said about Ryan Hutter and the entire service team over at Fox Valley VW in Schaumburg that hasn't been summed up in my title of Truly Epic? Ryan and his team really do go above and beyond to ensure that my vehicle's needs are always taken care of and in a timely fashion. I receive constant updates whenever i'm there and never feel like i'm in the dark about why something is being done or needs to be done, and the costs are explained right away so there's no surprises. Normally something like taking your car in for service would seem like such a hassle, but for as long as i've had my vehicles with FVVW (on my second vehicle now and have been with them since 2007) i've never had that feeling of dread that something is going to take a lengthy time to get completed and that i'm going to pay thru the nose. The staff over there are very considerate of my time, and i've also never had an issue of getting a loaner if needed. In short, i would highly recommend FVVW and Ryan Hutter and his team for all of your VW service needs. More