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Castle Volkswagen of Schaumburg - Service Center

Schaumburg, IL

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322 Reviews

322 Reviews of Castle Volkswagen of Schaumburg - Service Center

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April 03, 2020

The whole process from scheduling, sending reminder for the oil change and following afterwards are on point. The actual oil change was quick and my car got cleaned as well. I was very satisfied with the s More

by LELEINE72
Recommend Dealer
Yes
Employees Worked With
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2020

I have been a client for 3 years. And he have all we went out of the way to take care of my needs. Ibring in my wife car for Service, because her warranty was about to run out. They did a full special and l More

by D Black
Recommend Dealer
Yes
Employees Worked With
Matt Pease
April 01, 2020

Thanks for a wonderful service. Got updates fast and timely. Will recommend service team to anyone. People are friendly and helpful. Thanks for good experience. More

by PTHAVONG
Recommend Dealer
Yes
Employees Worked With
Matt Pease
March 31, 2020

Great customer service! Have been to other VW dealerships and this one showed much more courtesy and respect than the others. Will be back for more services in the future. More

by Kurtmellor
Recommend Dealer
Yes
Employees Worked With
John McGowan
March 27, 2020

Communication is great! Shows they want to really get my car fixed. Hope when I get my car everything fixed. Can't wait to see outcome More

by MIRZA.MARIN80
Recommend Dealer
Yes
Employees Worked With
Scott
March 27, 2020

I’ve been returning to FoxValley VW for service since I bought my car in 2014. Consistently excellent service. Great people working there. I don’t go anywhere else. More

by GAB725
Recommend Dealer
Yes
Employees Worked With
John McGowan, Julie Keenan
March 26, 2020

Always great service! Thanks John and the rest of the VW team. Out of all my choices I like taking my car to this Vw More

by NJANDERSON
Recommend Dealer
Yes
Employees Worked With
John McGowan
March 24, 2020

I had a great experience at the dealership. I scheduled an appointment for 10:30. I pulled up 5 mins early and my car went into service immediately. Everything was taken care of. More

by Yianni
Recommend Dealer
Yes
Employees Worked With
Matt Pease
March 23, 2020

Everyone at Volkswagen in Schaumburg were great and service was professional. Warm welcome coming in. John McGown did a great job explaining in detail the parts I may need for my Jetta. I will return More

by Lou G
Recommend Dealer
Yes
Employees Worked With
John McGowan
March 23, 2020

Awesome service and checking to see how everything is going. Waiting for parts to come to get somethings fixed. Expressed some concerns that I hope get looked at too More

by MIRZA.MARIN80
Recommend Dealer
Yes
Employees Worked With
Matt Pease
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