Castle Volkswagen of Schaumburg - Service Center

Always Awesome!! Excellent service as always. I love this dealership. I have been coming here for services since 2007. They are the reason I keep buying VW. They are Excellent service as always. I love this dealership. I have been coming here for services since 2007. They are the reason I keep buying VW. They are not trying to up sell you services you don’t need. You will not find a more honest dealership! Very professional and always considerate of your time! Thanks again Fox Valley Schaumburg! More

Excellent service! John as always, our go to guy when we need to service our car..he attends to our needs right away !! Thank you very much! John as always, our go to guy when we need to service our car..he attends to our needs right away !! Thank you very much! More

Service personnel was friendly and polite. John was so helpful with my company’s maintenance card. I also waited for my car and it didn’t take to long. They w personnel was friendly and polite. John was so helpful with my company’s maintenance card. I also waited for my car and it didn’t take to long. They where fast and on point. More

Job done right I had an EPS light illuminated. It turns out that this is a major problem and the cause of it was the timing chain on my 2013 Beetle had become loose I had an EPS light illuminated. It turns out that this is a major problem and the cause of it was the timing chain on my 2013 Beetle had become loose. The shop diagnosed the problem and also discovered that it had lead to ruining the turbo unit. This was not a cheap repair so thank goodness I bought the extended warranty plan! The shop communicated with me throughout the repair process and gave me a loaner vehicle until the job was done. My car is running like a top again! More

Matt’s Great! The Schaumburg team is great and they really care. I’m only in there once a year for oil changes and Matt always remembers me. The Schaumburg team is great and they really care. I’m only in there once a year for oil changes and Matt always remembers me. More

Matt was great ! You’re service costs are way too expensive! You know how long I have to work to cover a 2000.00 repair bill , more than 2 full weeks! You’re service costs are way too expensive! You know how long I have to work to cover a 2000.00 repair bill , more than 2 full weeks! More

Your Service Center is Excellent Every time we bring our vehicles in for service the work is done in an efficient amount of time and sometimes we can wait and return with the same veh Every time we bring our vehicles in for service the work is done in an efficient amount of time and sometimes we can wait and return with the same vehicle in a matter of minutes! More

Awesome! Glad with how organized and well they work. They did an awesome job making sure my car was in tip top shape and made me feel proud to own a VW Glad with how organized and well they work. They did an awesome job making sure my car was in tip top shape and made me feel proud to own a VW More

Excellent and courteous service The service department was very friendly and professional. They did a good job fixing my car. I was able to get an appointment quickly when I called t The service department was very friendly and professional. They did a good job fixing my car. I was able to get an appointment quickly when I called to schedule. More