Castle Volkswagen of Schaumburg - Service Center

Happy camper Everyone at Fox Valley VW did a great job servicing my Tiguan which was under warranty. They provided me with a loaner car until the work was finish Everyone at Fox Valley VW did a great job servicing my Tiguan which was under warranty. They provided me with a loaner car until the work was finished Thanks to Ryan who keep me in the loop and called me when my car was finished. More

Great service! I always get excellent service in this dealership. People are knowledgeable and super friendly. John took the time to explain the noise I was hearing I always get excellent service in this dealership. People are knowledgeable and super friendly. John took the time to explain the noise I was hearing on my car. He also recommended tires that I needed before winter. He made sure my questions were answered. Thank you I appreciate wonderful service. More

Service was quick and done well Service at this location went very smoothly. Workers there were friendly and approachable and willing to answer any questions I had. The length of ser Service at this location went very smoothly. Workers there were friendly and approachable and willing to answer any questions I had. The length of service was quick as well. More

Quick; in n out Ability to get my oil change done as a walk-in w/o appointment is a big plus. Many people's lives revolve around a busy schedule and keeping up to an Ability to get my oil change done as a walk-in w/o appointment is a big plus. Many people's lives revolve around a busy schedule and keeping up to an appointment is sometimes difficult More

Nice people to work with People are a bit too nice. Service was done within quoted time, which is great. I have no complains so far. Good job you guys People are a bit too nice. Service was done within quoted time, which is great. I have no complains so far. Good job you guys More

90k recommended service .:R 32 recommended 90k service. Kenneth took the time to explain everything that was being done. Kept me updated. Expressed how rare the car is and .:R 32 recommended 90k service. Kenneth took the time to explain everything that was being done. Kept me updated. Expressed how rare the car is and hoped that with the dealerships help we could continue to keep it in the same condition. More

Service Visit at Fox Valley Volkswagen- Schaumburg I was very satisfied with my last service visit. My concerns were addressed. Even though my issues could not be duplicated, I feel confident that al I was very satisfied with my last service visit. My concerns were addressed. Even though my issues could not be duplicated, I feel confident that all was done to duplicate and correct them. I was treated very well and my car was cleaned before it was returned. Matt Pease once again proved to be a terrific service rep. More

Always a Pleasure Everyone at the dealership is always friendly and helpful. Service is quick and painless. I love the amenities while I wait. I'm always very satisfie Everyone at the dealership is always friendly and helpful. Service is quick and painless. I love the amenities while I wait. I'm always very satisfied when I leave. More

Check engine light Great service. John explained the problem and the car was fixed properly. I am pleased with the way how the car runs and operates. Good job VW. Great service. John explained the problem and the car was fixed properly. I am pleased with the way how the car runs and operates. Good job VW. More

Repair John Helped get the repair done under the manufacturers warranty. Good communication throughout the process letting me know what the status was and ge John Helped get the repair done under the manufacturers warranty. Good communication throughout the process letting me know what the status was and getting loaner car More