Castle Volkswagen of Schaumburg - Service Center

Matt was very efficient and friendly. Reviewed everything with me. I had forgotten to give my coupon earlier. Cashier was extremely okay with that and took care of it for me. with me. I had forgotten to give my coupon earlier. Cashier was extremely okay with that and took care of it for me. More

Extremely helpful and accommodating! Communication was amazing and always know my car is going to be take care of properly. I always leave happy and feeling safe in my car! Thank you! amazing and always know my car is going to be take care of properly. I always leave happy and feeling safe in my car! Thank you! More

FV does good work and can deliver the service quickly. They have also provided added value as a courtesy car or ride home to minimize time waiting for the car. This is helpful. They have also provided added value as a courtesy car or ride home to minimize time waiting for the car. This is helpful. More

Super easy It was so great. I did the recall for my brothers car and I didn't even need him there I'm 16 the dealer respected me and did the service It was so great. I did the recall for my brothers car and I didn't even need him there I'm 16 the dealer respected me and did the service More

Great service! All of my concerns were addressed and fixed quickly and professionally. I am very satisfied with all of my experiences with Matt Pease and the VW bra All of my concerns were addressed and fixed quickly and professionally. I am very satisfied with all of my experiences with Matt Pease and the VW brand. I often recommend the car and the dealership! More

Great but not great The service was amazing ! Matt was awesome. And Scott wasnt my advisor but he was awesome To talk to. They both answered my questions. I was just u The service was amazing ! Matt was awesome. And Scott wasnt my advisor but he was awesome To talk to. They both answered my questions. I was just upset i was there for 5 hours on something that shouldnt have took 5 hours but not Matts fault. I love working with him. I didnt buy my car from Them but my next car will be. I hear the guys trying to do there best to make sure customers get there cars. I cant wait to get a new car from them More

Satisfactory These guys are always good about being timely, keeping a full show room, and checking back with me during the visits. Good job every time. These guys are always good about being timely, keeping a full show room, and checking back with me during the visits. Good job every time. More

Thank you for the efficient service. Scott, thank you for the efficient service. Your quick greeting and handling of the service are appreciated. Enjoy your Holidays. and some time off. Scott, thank you for the efficient service. Your quick greeting and handling of the service are appreciated. Enjoy your Holidays. and some time off. It is well deserved. More

Tire light was on. John, He always has nice attitude and I can trust him 100%. Calles me back and follows up. I like that! Thank you so much! Merry Christmas and John, He always has nice attitude and I can trust him 100%. Calles me back and follows up. I like that! Thank you so much! Merry Christmas and Happy Holidays!!u More

12:00 p.m. Scott was accomodating and professional. He gave ne a completion time and i turned out to be exact. Having recently visited another dealership...i was Scott was accomodating and professional. He gave ne a completion time and i turned out to be exact. Having recently visited another dealership...i was extremely satisfied with Fox Valley Voltswagen staff and service. If i could afford it..i would visit everytime i had a car issue. More