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Castle Volkswagen of Schaumburg
Schaumburg, IL
660 Reviews
Welcome to Castle Volkswagen of Schaumburg, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Schaumburg, Hoffman Estates, Arlington Heights, Palatine, and Elk Grove Village by delivering a seamless and enjoyable car-buying experience.
At Castle Volkswagen of Schaumburg, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 660 reviews
April 03, 2020
Excellent experience. They were great and took care of all my inquiries and up front with me.John came out and arrange the test drive and took care of all the other formalities. all my inquiries and up front with me.John came out and arrange the test drive and took care of all the other formalities. More
by RAJVIRICKY
Verified CustomerEmployees Worked With
John Cordova, Fabian Libreri, Shay Omar
April 03, 2020
The whole process from scheduling, sending reminder for the oil change and following afterwards are on point. The actual oil change was quick and my car got cleaned as well. I was very satisfied with the s the oil change and following afterwards are on point. The actual oil change was quick and my car got cleaned as well. I was very satisfied with the service More
by LELEINE72
Employees Worked With
April 02, 2020
I have been a client for 3 years. And he have all we went out of the way to take care of my needs. Ibring in my wife car for Service, because her warranty was about to run out. They did a full special and l out of the way to take care of my needs. Ibring in my wife car for Service, because her warranty was about to run out. They did a full special and let us know what needed to be done. Prior to that we went to another dealership to take care of a problem. But they was unable to identify the problem. Thanks 😎 Darrin and Courtney Logan. More
by D Black
Employees Worked With
Matt Pease
April 02, 2020
First time buying a car! Was not expecting to walk away with an amazing car for a great deal! This place was wonderful! Staff was so kind and helpful! Thank you for my beautiful car! with an amazing car for a great deal! This place was wonderful! Staff was so kind and helpful! Thank you for my beautiful car! More
by americaosorio21
Employees Worked With
Leonardo Sfondouris
April 01, 2020
Thanks for a wonderful service. Got updates fast and timely. Will recommend service team to anyone. People are friendly and helpful. Thanks for good experience. timely. Will recommend service team to anyone. People are friendly and helpful. Thanks for good experience. More
by PTHAVONG
Employees Worked With
Matt Pease
March 31, 2020
Great customer service! Have been to other VW dealerships and this one showed much more courtesy and respect than the others. Will be back for more services in the future. and this one showed much more courtesy and respect than the others. Will be back for more services in the future. More
by Kurtmellor
Employees Worked With
John McGowan
March 27, 2020
The service was great with John and he had a good understanding of what we were looking for. John was able to deliver the vehicles both my wife and myself were looking for. understanding of what we were looking for. John was able to deliver the vehicles both my wife and myself were looking for. More
by ARNOLD.GARZA
Employees Worked With
John Cordova, Fabian Libreri
March 27, 2020
I’ve been returning to FoxValley VW for service since I bought my car in 2014. Consistently excellent service. Great people working there. I don’t go anywhere else. bought my car in 2014. Consistently excellent service. Great people working there. I don’t go anywhere else. More
by GAB725
Employees Worked With
John McGowan, Julie Keenan
