Castle Volkswagen of Schaumburg

I had a fairly good experience with the dealership. My car was ready on time and paperwork was swift. Dan came across very friendly and understanding. Since it was my first car buying experience in US, I car was ready on time and paperwork was swift. Dan came across very friendly and understanding. Since it was my first car buying experience in US, I felt very comfortable. More

I had to get my tires looked at. Brandon was the one who wrote up my service and explained everything to me right from the beginning. He came to the waiting room and gave me updates and really made me feel wrote up my service and explained everything to me right from the beginning. He came to the waiting room and gave me updates and really made me feel welcome. Everyone in the place was very professional and the cashier that checked me out at the end was very friendly. More

Ryan has been my Service representative for several years. He is always polite, knows his business and always goes the extra mile for me, even if he has to stay late. Thanks Ryan and all your great years. He is always polite, knows his business and always goes the extra mile for me, even if he has to stay late. Thanks Ryan and all your great mechanics. More

This was our second service experience with Ryan and my wife and I are once again floored by the enthusiasm that Ryan has to make sure that we're satisfied with the service from Fox Valley VW. This what b wife and I are once again floored by the enthusiasm that Ryan has to make sure that we're satisfied with the service from Fox Valley VW. This what brings back customers and we'll certainly put Fox Valley at the top of the list because of Ryan's concern for us and excellent service. More

This was not my first time buying a car from this dealer. I have always received excellent customer service and great deals! I went in to trade my Jetta for a Tiguan and Greg was extremely helpful and wanted I have always received excellent customer service and great deals! I went in to trade my Jetta for a Tiguan and Greg was extremely helpful and wanted to make sure I was happy with my choice. He made the whole car buying experience easy and exciting! I will be a VW owner for life and always recommend them to everyone I know! More

They were very accomadating to what i was looking for and worked very hard to get my car payment in the ränge i needed. They were patient and informative, giving me information on all the options i had when worked very hard to get my car payment in the ränge i needed. They were patient and informative, giving me information on all the options i had when it came to leasing a car for the first time. More

I called Fox Valley Volkswagen, Schaumburg to find out rates on the new Passat. They were extremely friendly and responsive even via emails and quoted me a very competitive rate. I very much like the serv rates on the new Passat. They were extremely friendly and responsive even via emails and quoted me a very competitive rate. I very much like the service I received and would recommend people to check them out! More

I purchase my 2013 Passat TDI yesterday. Overall it was the best buying experience I have had and I have purchased at least 10 cars. My sales person was David Wyzukovicz and I highly recommend him. He the best buying experience I have had and I have purchased at least 10 cars. My sales person was David Wyzukovicz and I highly recommend him. He found the exact car I wanted when other sales people from other dealerships couldn't or wanted to sell me something else (year/color etc..). David kept me informated as to the status of my car every few days and not once did I have to call him to find out what was going on. The car arrived when promised and exactly as described. Negotations went smooth and there wasn't that annoying going 'back and forth'. Almost all negotations were done over the phone which I appreciate due to my work schedule. They sold me the car for a fair price (better than any other dealer) and gave me a fair price for my trade (and I did my research). I also worked with Jim the Finance Manager. He shopped around and even beat the rate my credit union was going to give me. Great experience with David W. and Schaumburg VW. I highly recommend both when buying a car! More

I have bought 3 VWs from David in 3 years and always get the best customer service and price. David and the whole staff, from Jenny the cashier to the guys who wash the cars are always friendly and have ser the best customer service and price. David and the whole staff, from Jenny the cashier to the guys who wash the cars are always friendly and have service with a smile. More

This team is great. Everyone I dealt with throughout the car buying process was extremely friendly and helpful. I'll go back and you should check them out. car buying process was extremely friendly and helpful. I'll go back and you should check them out. More