Castle Volkswagen of Schaumburg

Professional job Daniel was a very kind and honest salesman. I decided to buy immediately for his professional work. I am very happy to do good shopping today. Daniel was a very kind and honest salesman. I decided to buy immediately for his professional work. I am very happy to do good shopping today. More

Amazing people, Wonderful experience Asim Syed was amazing. I have been recommending him everywhere! They were able to get me into the car I wanted simply. No bait and switch. No running Asim Syed was amazing. I have been recommending him everywhere! They were able to get me into the car I wanted simply. No bait and switch. No running around. No BS. I will always come back! Ask for him, you won't be disappointed!! The finance manager Jim was quick and was amazing as well! More

Very helpful Everyone was very helpful (again). I purchased a new vehicle for my wife 7 months ago and came back when I needed a new car for myself. After listen Everyone was very helpful (again). I purchased a new vehicle for my wife 7 months ago and came back when I needed a new car for myself. After listening to what I was looking for and needed in a car,Leonardo was able to recommend a great car that fits my lifestyle and works within my budget. I felt like I was valued. More

Great Service This is my third car purchase and Daniel and the Fox Vally VW crew were all the best. From beginning to end I was engaged, all my questions answered a This is my third car purchase and Daniel and the Fox Vally VW crew were all the best. From beginning to end I was engaged, all my questions answered and everybody was friendly and personable. I highly recommend this dealer to anybody looking to purchase a VW. More

Great service starts with leadership, ends with honesty VW Service Manager Ryan Hutter's leadership shows within the excellence of his service team. Honest, dependable, friendly and on-time performance. Awe VW Service Manager Ryan Hutter's leadership shows within the excellence of his service team. Honest, dependable, friendly and on-time performance. Awesome. Highly recommended! More

Best service hands down Amazing customer service from the moment I stepped into when I leave the left. Great waiting areas with options for quite waiting room, plus a kids pl Amazing customer service from the moment I stepped into when I leave the left. Great waiting areas with options for quite waiting room, plus a kids play area as well. Highly recommend this dealerships service department. As for service, ask for Ryan or Ken, they are fantastic! More

Truly Epic What more can be said about Ryan Hutter and the entire service team over at Fox Valley VW in Schaumburg that hasn't been summed up in my title of Trul What more can be said about Ryan Hutter and the entire service team over at Fox Valley VW in Schaumburg that hasn't been summed up in my title of Truly Epic? Ryan and his team really do go above and beyond to ensure that my vehicle's needs are always taken care of and in a timely fashion. I receive constant updates whenever i'm there and never feel like i'm in the dark about why something is being done or needs to be done, and the costs are explained right away so there's no surprises. Normally something like taking your car in for service would seem like such a hassle, but for as long as i've had my vehicles with FVVW (on my second vehicle now and have been with them since 2007) i've never had that feeling of dread that something is going to take a lengthy time to get completed and that i'm going to pay thru the nose. The staff over there are very considerate of my time, and i've also never had an issue of getting a loaner if needed. In short, i would highly recommend FVVW and Ryan Hutter and his team for all of your VW service needs. More

The Shaumburg Fox Valley VW and Buick in St. Charles My experience with the Schaumburg Fox Valley VW service dept was excellent ! And I bought a VW. They have a VW and a Buick/GMC dealership in St. Char My experience with the Schaumburg Fox Valley VW service dept was excellent ! And I bought a VW. They have a VW and a Buick/GMC dealership in St. Charles and a VW dealership in Schaumburg. I am very pleased with the car and the professional attention. I encourage you to give them your business. ... Thanks for reading this ! More

Very first car, never going anywher else :) Amazing experience truly fought for me to have the best deal. Very professional not pushy at all. I highly recommend. I will be returning for any othe Amazing experience truly fought for me to have the best deal. Very professional not pushy at all. I highly recommend. I will be returning for any other car purchase in the future More

Rude people I just called service department and I asked if they fix/replace tires. I told them that I have "wheel & tire" warranty , and I have a claim number as I just called service department and I asked if they fix/replace tires. I told them that I have "wheel & tire" warranty , and I have a claim number as well. I just asked if he can check over the phone with that insurance company if I can have my tire replace at this location. Guy I spoke to literally yelled at me saying he can't cause he have to make money and he is not sure that insurance company will pay him for the service. I leased my Vw at this dealership and I purchased that "wheel and tire" warranty at the same dealership. And they said they can't help me. I called another VW dealer in Glenview. Same conversation with service manager, and my new tire is on the way. They will call me when it arrive. More