Castle Volkswagen of Schaumburg
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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great customer service all around customer service is always friendly, knowledgeable and has the customer needs first . always tries to give the best pricing and specific information customer service is always friendly, knowledgeable and has the customer needs first . always tries to give the best pricing and specific information about what needs to be addressed and why. More
Quick,easy, professional Needed a scheduled maintenance check, but had to get to work. However, when the free shuttle I've taken many times before wasn't available, Matt call Needed a scheduled maintenance check, but had to get to work. However, when the free shuttle I've taken many times before wasn't available, Matt called me a courtesy Lyft pickup to get me to work on time. That afternoon, Service called to let me know the work was done, and was in and out of the dealership within minutes. An unusually easy transaction in a time-challenged world. Thanks More
Window fix Great service. Great people. Thank you so much. They helped me out so much with my car problems. Would definitely recommend to another person any Great service. Great people. Thank you so much. They helped me out so much with my car problems. Would definitely recommend to another person any day if the week. More
Always treated like family! The Fox Valley VW staff treats us like family. They're friendly, helpful and take the time to answer questions about the service being performed. The Fox Valley VW staff treats us like family. They're friendly, helpful and take the time to answer questions about the service being performed. More
Quality Customer Service Very Conviently located. Clean dealership. Shuttle service that was extremely convient. I would recommended this dealership to anyone looking for a Very Conviently located. Clean dealership. Shuttle service that was extremely convient. I would recommended this dealership to anyone looking for a car or service. I More
Best car buying experience I’ve had. Todd at Fox Valley VW was hands down the best dealer we have ever worked with. He was knowledgeable and engaging but never pushy. More importantly, we Todd at Fox Valley VW was hands down the best dealer we have ever worked with. He was knowledgeable and engaging but never pushy. More importantly, we found him to be extremely transparent and honest throughout the car buying process. He didn’t blow smoke or try to mislead us in any way. We did our research in advance and were relieved to find that his answers to our questions were 100% in line with our expectations...which means that when all was said and done, Todd exceeded our expectations. I would recommend Todd to anyone thinking about purchasing a new Or used VW. More
Great experience from the test drive to buying the car! Todd was so great from the very first test drive to purchasing the car. He was very flexible on time and the communication channels which worked perfe Todd was so great from the very first test drive to purchasing the car. He was very flexible on time and the communication channels which worked perfectly to accommodate busy schedules of our family! We were able to get the exact car (trim, color, packages) within 12 hours since we submitted the final request to Todd. I would certainly recommend this dealership. More
Awesome car shopping experience! Todd was awesome, funny and very knowledgeable. Even though car shopping is a lengthy experience, having Todd along made it all fun. I would recommend Todd was awesome, funny and very knowledgeable. Even though car shopping is a lengthy experience, having Todd along made it all fun. I would recommend all my family and friends to buy a car here. Plus VW are great cars. More
Great experience!!! Daniel was great. He even came in on his day off to help me purchase my new car. I was truly happy with Daniel and his dedication to get me the best d Daniel was great. He even came in on his day off to help me purchase my new car. I was truly happy with Daniel and his dedication to get me the best deal possible. More
The best dealar in Schaumburg. Special Daniel Latcu he was so polite and nice with me.He explained for me everything what I need to do if I wanna buy the car .I boug in Schaumburg. Special Daniel Latcu he was so polite and nice with me.He explained for me everything what I need to do if I wanna buy the car .I bought a car same day and I was so happy!Thank you guys! More