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Castle Volkswagen of Schaumburg

Schaumburg, IL

4.6
658 Reviews
Castle VW in Schaumburg welcomes you to our dealership. Customer Service and an excellent VW Ownership Experience are our top priorities. We invite you to browse our new and pre owned inventory, or check out our Service and Parts Departments. Of course, we always love to put a face to a name so check out our business hours and directions and staff page if you'd like to visit in person. See you soon! www.castlevwcars.com
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1000 E Golf Rd

Schaumburg, IL

60173

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Showing 658 reviews

May 03, 2019

great customer service all around customer service is always friendly, knowledgeable and has the customer needs first . always tries to give the best pricing and specific information More

by lgriff8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Merchut II, John McGowan
May 03, 2019 -

Castle Volkswagen of Schaumburg responded

Thank you for your very generous review. We value our customer input as it helps us improve our processes and reinforce what we do well.

May 03, 2019

Quick,easy, professional Needed a scheduled maintenance check, but had to get to work. However, when the free shuttle I've taken many times before wasn't available, Matt call More

by Pgo88
Recommend Dealer
Yes
Employees Worked With
Matt Pease, John McGowan
May 02, 2019

Window fix Great service. Great people. Thank you so much. They helped me out so much with my car problems. Would definitely recommend to another person any More

by SINGERJ181
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pease
May 02, 2019

Always treated like family! The Fox Valley VW staff treats us like family. They're friendly, helpful and take the time to answer questions about the service being performed. More

by divemaster175659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Pease, Ken Merchut II, John McGowan, Julie Keenan
May 02, 2019

Quality Customer Service Very Conviently located. Clean dealership. Shuttle service that was extremely convient. I would recommended this dealership to anyone looking for a More

by RANDALL_KULA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Merchut II
May 01, 2019

Best car buying experience I’ve had. Todd at Fox Valley VW was hands down the best dealer we have ever worked with. He was knowledgeable and engaging but never pushy. More importantly, we More

by Atlasguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Jones
April 23, 2019

Great experience from the test drive to buying the car! Todd was so great from the very first test drive to purchasing the car. He was very flexible on time and the communication channels which worked perfe More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Jones
April 13, 2019

Awesome car shopping experience! Todd was awesome, funny and very knowledgeable. Even though car shopping is a lengthy experience, having Todd along made it all fun. I would recommend More

by Akgabrial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Jones
April 05, 2019

Great experience!!! Daniel was great. He even came in on his day off to help me purchase my new car. I was truly happy with Daniel and his dedication to get me the best d More

by JJII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Latcu
April 01, 2019

The best dealar in Schaumburg. Special Daniel Latcu he was so polite and nice with me.He explained for me everything what I need to do if I wanna buy the car .I boug More

by Cristina.Postolachi1991
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Butnaru, Daniel Latcu
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