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Castle Volkswagen of Schaumburg
Schaumburg, IL
658 Reviews
Castle VW in Schaumburg welcomes you to our dealership. Customer Service and an excellent VW Ownership Experience are our top priorities. We invite you to browse our new and pre owned inventory, or check out our Service and Parts Departments. Of course, we always love to put a face to a name so check out our business hours and directions and staff page if you'd like to visit in person. See you soon! www.castlevwcars.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 658 reviews
June 11, 2019
General service The best service i ever had on my car. I will refer my friends and colleagues to get their cars serviced in the foxvalley volkswagen. The best service i ever had on my car. I will refer my friends and colleagues to get their cars serviced in the foxvalley volkswagen. More
by SRIKANTH.THOUTAM7594
Verified CustomerEmployees Worked With
Ken Merchut II
June 11, 2019
Perfect Everyone was nice to deal with. Asim syed the salesman was professional and helped me out with everything. I would definitely recommend buying a car h Everyone was nice to deal with. Asim syed the salesman was professional and helped me out with everything. I would definitely recommend buying a car here for people who are looking for a new car. More
by Kevinb
Employees Worked With
June 10, 2019
Genuine and Hospitable What an amazing experience!! Leo is one of the kindest and helpful sales consultants I’ve ever come across! He really was genuine in his approach t What an amazing experience!! Leo is one of the kindest and helpful sales consultants I’ve ever come across! He really was genuine in his approach to helping us and he made us feel comfortable the entire time. We will be back!! More
by VW Lady
Employees Worked With
Leonardo Sfondouris, Fabian Libreri
June 10, 2019
Regular oil change It all went well without any delays! It was for a service appointment for a tire check and an oil change; also the recall notice!!! It all went well without any delays! It was for a service appointment for a tire check and an oil change; also the recall notice!!! More
by GRAMSCANDI
Employees Worked With
John McGowan
June 10, 2019
Excellent Customer Service Customers are well accomodated and well informed of your car's maintenance status. John has been very helpful wirh your needs. Keep it up. Thanks! Customers are well accomodated and well informed of your car's maintenance status. John has been very helpful wirh your needs. Keep it up. Thanks! More
by Ryan
Employees Worked With
John McGowan
June 10, 2019
Great service! This is my second visit here since I bought my VW Atlas but by far the best service I ever got very nice people awesome service! This is my second visit here since I bought my VW Atlas but by far the best service I ever got very nice people awesome service! More
by jerrylesniak
Employees Worked With
Ken Merchut II
June 10, 2019
Great service Thank you so much for great and friendly service. Ken accepted my car instantly I arrived , he took care of shuttle . Very impressive! Highly recommen Thank you so much for great and friendly service. Ken accepted my car instantly I arrived , he took care of shuttle . Very impressive! Highly recommended More
by INGA
Employees Worked With
Ken Merchut II
June 10, 2019
Fixed my brake light and put in visor clips. At first the dealership forgot to order a part I needed when I went in the first time. After they ordered it I was able to go in the next day to have At first the dealership forgot to order a part I needed when I went in the first time. After they ordered it I was able to go in the next day to have it installed. Overall great people and great service. More
by AMCSANNIES
Employees Worked With
Matt Pease
June 10, 2019
New car check up My car was taken on time, and my wait time for my cars return was less than 30 minutes. Very friendly place and good coffee My car was taken on time, and my wait time for my cars return was less than 30 minutes. Very friendly place and good coffee More
by GRANLD4
Employees Worked With
Ken Merchut II
June 10, 2019
Great service! I had a loaner for 4 days and they made sure to fix everything that my car needed. Thank God I have a warranty otherwise it would’ve been almost $4,00 I had a loaner for 4 days and they made sure to fix everything that my car needed. Thank God I have a warranty otherwise it would’ve been almost $4,000! More
by OTTALEXA
Employees Worked With
John McGowan
