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Castle Volkswagen of Schaumburg
Schaumburg, IL
658 Reviews
Welcome to Castle Volkswagen of Schaumburg, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Schaumburg, Hoffman Estates, Arlington Heights, Palatine, and Elk Grove Village by delivering a seamless and enjoyable car-buying experience.
At Castle Volkswagen of Schaumburg, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 658 reviews
August 18, 2023
Brooks was awesome and he had an aura which didn’t seem pushy like the usual salesman. He was quick with completing the necessary process. I highly recommend him to any future customer. pushy like the usual salesman. He was quick with completing the necessary process. I highly recommend him to any future customer. More
by eshantrshetty1998
Employees Worked With
Rafi, Fabian Libreri, Castle Volkswagen
July 26, 2023
Process was easy and simple, gave me the best deal and was very pleased. Gave me a great deal on my trade too! Will be a repeat customer! was very pleased. Gave me a great deal on my trade too! Will be a repeat customer! More
by Fireking92
Employees Worked With
Fabian Libreri, Castle Volkswagen
July 24, 2023
One of the best experienced buying a car! We will come back for a new car! We will come back for a new car! More
by celesdelacruz
July 21, 2023
Brooks - you are a condescending xxxxxxx. You may want to change the way you speak to people with cash in their pocket when you’ve only been here 9 months. That may be short lived for you You may want to change the way you speak to people with cash in their pocket when you’ve only been here 9 months. That may be short lived for you. Highly do not recommend this sales consultant. More
by Fordluvr
Employees Worked With
Tyler , Castle Volkswagen
July 07, 2023
Brooks was very professional and got everything ready pretty quick. Most of the paper work we were able to do via phone or email, which was good for me with my busy schedule. I recommend Brooks to everyo pretty quick. Most of the paper work we were able to do via phone or email, which was good for me with my busy schedule. I recommend Brooks to everyone. Cool guy and gets rings done. Thanks More
by Boloza1918
Employees Worked With
Castle Volkswagen
July 01, 2023
Brooks was extremely helpful and listened to exactly what I was looking for. He kept me informed through the whole process and with updates on the shipment of the car. Extremely happy to have been able to wo I was looking for. He kept me informed through the whole process and with updates on the shipment of the car. Extremely happy to have been able to work with him on the purchase of my new vehicle. More
by cjcrawford1216
Employees Worked With
Fabian Libreri, Castle Volkswagen
June 30, 2023
It was very nice experience to deal with Brooks. He is an excellent in everything he does. I am so grateful and I highly appreciate his help in getting my new Jetta. He is an excellent in everything he does. I am so grateful and I highly appreciate his help in getting my new Jetta. More
by Fr. Yohanna Meshreki
Employees Worked With
Castle Volkswagen
June 20, 2023
Great dealership with excellent customer service. Good service, friendly staff, and they try to make the car buying process as easy as possible. Good service, friendly staff, and they try to make the car buying process as easy as possible. More
by David M
Employees Worked With
Castle Volkswagen
