Castle Volkswagen of Schaumburg

Attentive and courteous Matt Pease always handles customers with a nice touch - services are always explained thoroughly and they get customers in and out quickly. Efficient Matt Pease always handles customers with a nice touch - services are always explained thoroughly and they get customers in and out quickly. Efficient process and quality work. More

Oil change We used to get our oil changed at another dealership. Had problems there and decided to try Fox Valley. Every time we’ve been here we’ve been 100% sat We used to get our oil changed at another dealership. Had problems there and decided to try Fox Valley. Every time we’ve been here we’ve been 100% satisfied! More

Top notch Worked with Matt who was awesome. Everybody was very professional even at 7am before the first cup of coffee. I don't live or work near this location Worked with Matt who was awesome. Everybody was very professional even at 7am before the first cup of coffee. I don't live or work near this location but will go out of my way to come here for all of my service. keep up the great work! More

Bought an Atlas SEL AWD Great experience as always. This is my first VW but 4th purchase from the Fox valley family. Upfront and fair and a pleasure to do business with. John Great experience as always. This is my first VW but 4th purchase from the Fox valley family. Upfront and fair and a pleasure to do business with. John Cordova in sales and Fabian in finance did a great job. Thanks for your help guys the wife loves it! More

Great service Always great service and friendly service advisors! Everything is explained—what needs to be done, why it needs to be done, and how much it will cost Always great service and friendly service advisors! Everything is explained—what needs to be done, why it needs to be done, and how much it will cost! More

Awesome experience!!! It was literally the least painful car buying experience ever! It was actually almost a fun time!!! All jokes aside, I worked with John Cordova, and It was literally the least painful car buying experience ever! It was actually almost a fun time!!! All jokes aside, I worked with John Cordova, and have never worked with a salesman that did such a great job. He was easy to work with, never pressured me, and he took care of everything. I had a great experience with John and Fox Valley VW! More

Great service, not pushy, let the car speak for itself John was fantastic, and offered excellent service. He was not pushy or “salesy”, which was nice since we already did our own research. He let the ca John was fantastic, and offered excellent service. He was not pushy or “salesy”, which was nice since we already did our own research. He let the car speak for itself, and showed us the features and. Buying a car always takes some time with paperwork, but he was pretty quick and expedient. Felt like we were getting a very personal, but not overwhelming, friendly service. More

Thank You! I am very happy with the maintenance service and Matt is always accommodating. Very happy, 5 stars! Thanks Matt! Great dealership and great customer I am very happy with the maintenance service and Matt is always accommodating. Very happy, 5 stars! Thanks Matt! Great dealership and great customer service!! More

Great First Time Experience This was my first time visiting Fox Valley VW service. The customer service was fantastic and Steve was such a help considering my routine oil change This was my first time visiting Fox Valley VW service. The customer service was fantastic and Steve was such a help considering my routine oil change and little issue with my vehicle was resolved. Steve made sure I understood exactly what they encountered and made sure I was comfortable with a plan moving forward. Not like other dealerships where they just want your money. Phenomenal customer service! Will definitely be back for future services. More