Castle Volkswagen of Schaumburg

Got the car in, found the problem, fixed the problem. We bought two Jetta's several years ago for our daughters. Both cars have well over 100K miles on them. Granted, nobody with a nice car wants to par We bought two Jetta's several years ago for our daughters. Both cars have well over 100K miles on them. Granted, nobody with a nice car wants to park next to them, but the cars are still running and still get our daughters safely from place to place. Except for regular oil changes and tires, we take both cars to Fox Valley Schaumburg for service. In my opinion, Fox Valley judges each service issue separately, addresses the specific need of the service issue, and addresses that issue with the best interest of the customer in mind. I'm a believer. More

Great work! Nice job, Daniel! You were very patient and supportive through the entire buying process. I was very impressed when you jumped in the new car and demo Nice job, Daniel! You were very patient and supportive through the entire buying process. I was very impressed when you jumped in the new car and demonstrated how all the features work after the deal was done! More

Truly the best car buying experience I've ever had!! Upon entering Fox Valley VW in Schaumburg we found the dealership clean and inviting. We were allowed to browse the vehicles without being attacked by Upon entering Fox Valley VW in Schaumburg we found the dealership clean and inviting. We were allowed to browse the vehicles without being attacked by the sales staff, quite enjoyable. After we made a few decisions we simply asked for a sales representative. John Cordova came to our assistance a minute later. We took a few vehicles for test drives and were allowed to enjoy the experience without being hassled from our salesman (anyone who has ever dealt with car salesmen knows exactly what I mean). John answered any and all questions during our test drives. We made our choice for the new car. Although they didn't have an exact match, Fox Valley VW (John Cordova) got our car personally the next day. They had the vehicle fully fueled and ready to go when we arrived to sign the paperwork. Fabian Libreri was fast, informative and great to work with as we signed all paperwork. The Fox Valley team are very professional and courteous and we highly recommend you visit here if you're thinking of purchasing a VW. More

Heater issues This is the third time the car has been in for this issue. The dealership is attempting to work with corporate to get the issue fixed with no cost to This is the third time the car has been in for this issue. The dealership is attempting to work with corporate to get the issue fixed with no cost to me. I hope this will be the last time the car has to be in for this and I look forward to getting g the issue resolved going forward. More

Outstanding My advisor Matt Pease was knowledgeable and professional.Very easy to work with and funny too! Great service department and dealership.Not your run of My advisor Matt Pease was knowledgeable and professional.Very easy to work with and funny too! Great service department and dealership.Not your run of the mill. Thank you! More

Nothing better Matt and Ryan are definitely the best Fox Valley has to offer. Great guys all around. Both of them will always go above and beyond. Matt and Ryan are definitely the best Fox Valley has to offer. Great guys all around. Both of them will always go above and beyond. More

John Cordova is Great My Wife and I are super happy with our new Atlas. John was great. He explained all the features on the car and went above and beyond by staying late w My Wife and I are super happy with our new Atlas. John was great. He explained all the features on the car and went above and beyond by staying late with us to make sure we understood everything. I bought my car a while ago and every time I call John he is very helpful. It is really refreshing to see that he is still very helpful even after the sale. That’s not usually the case with many salesman. I recommend all my friends and family when they ask me where I got my car from or even random strangers at gas stations lol. More

Good and friendly service. would recommend to anyone for check up or other service thank you for the service. I would love to check out sometime for other service check up or other service thank you for the service. I would love to check out sometime for other service More

Excellent Customer Service DO NOT HESITATE to work with John Cordova. He is the best. This was my second car-buying experience with John and I'd do it again! John was responsive DO NOT HESITATE to work with John Cordova. He is the best. This was my second car-buying experience with John and I'd do it again! John was responsive, honest, flexible, creative, and a happy, pleasant person to work with. He was thorough in the process and the timelines. And I now have a new Touareg and I couldn't be happier. John is truly an asset to VW in Schaumburg. Thanks, John! More