Castle Volkswagen of Schaumburg

Patient I am a very particular consumer especially when it comes to large purchases. The dealership was very accommodating and patient with me through the pro I am a very particular consumer especially when it comes to large purchases. The dealership was very accommodating and patient with me through the process. Ozzy was a pleasure to work with as well. They even allowed me to purchase my car early and extended the special offer. More

Quick Came in to check why my Atlas wouldn’t start. Had the same issue last year and received a new battery. The battery was replaced with a gel one. Hopefu Came in to check why my Atlas wouldn’t start. Had the same issue last year and received a new battery. The battery was replaced with a gel one. Hopefully it will do the trick! More

Perfect service. Everything went well. Ready forme when I arrived recall work and scheduled service performed in timely manner. Service tech was knowledgeable and frie Everything went well. Ready forme when I arrived recall work and scheduled service performed in timely manner. Service tech was knowledgeable and friendly. Overall no problems. Couldn't ask for more. More

I took my car in for a check up great service great attitude Very professional over there nice people nice attitude and got my car fixed specially the service guy name Scott they gave me a loaner they did what t Very professional over there nice people nice attitude and got my car fixed specially the service guy name Scott they gave me a loaner they did what they have to do call me every other day to check on me and make sure that I was OK with the loaner More

Very Professional and efficient! We were very pleased with Angel and Greg who helped us lease my Tiguan! We were so Happy that my fiancé decided to also lease a new car! Fabian was al We were very pleased with Angel and Greg who helped us lease my Tiguan! We were so Happy that my fiancé decided to also lease a new car! Fabian was also awesome, he made the end process quick and simple and was a pleasure to work with! Only bummer was my car didn’t seem detailed like they indicated it was. The tape residue was still on the inside of the windshield. Other then that we are happy with our decision. More

Professional work This is our local VW service center, but even if we move I would still come here. The staff is very kind, helpful and professional. It is always a ple This is our local VW service center, but even if we move I would still come here. The staff is very kind, helpful and professional. It is always a pleasure to work with them. More

Excellent Wonderful people to work with they really take the time and help you out.Angel the salesman was really helpful and so was the gentleman with the finan Wonderful people to work with they really take the time and help you out.Angel the salesman was really helpful and so was the gentleman with the financing really worked hard to help me get the car I want it sorry I forgot his name More

Great experience overall. Ozzy did a great job. I do recommend it to anyone who is into buying a VW. Management also was engaged and serving well. experience overall. Ozzy did a great job. I do recommend it to anyone who is into buying a VW. Management also was engaged and serving well. More

Good experience I had a great experience purchasing my car here. Kierra set up my appointment and was very friendly and professional. I worked with Ozzy when I got th I had a great experience purchasing my car here. Kierra set up my appointment and was very friendly and professional. I worked with Ozzy when I got there and he was really pleasant to work with- I highly recommend him. More

Always fair Matt and Ryan have always been accommodating with my time and needed services. Never have I felt I purchased a service that wasn’t necessary. And th Matt and Ryan have always been accommodating with my time and needed services. Never have I felt I purchased a service that wasn’t necessary. And the work done is complete.....I never have to bring the car back to have something corrected. More