Castle Volkswagen of Schaumburg

i wouldn’t recommend this dealer. made a deal online for a specific model...when i came to lease, turned out the car was sold. manager didn’t care and said “ it’s gone. sold we can’t get it back”!!! he di a specific model...when i came to lease, turned out the car was sold. manager didn’t care and said “ it’s gone. sold we can’t get it back”!!! he did not even apologize. Sale rep Daniel was great otherwise. More

Overall great experience The experience here was very friendly and quick. Asim my sales guy was extremely knowledgeable and friendly he made the process smooth, easy without a The experience here was very friendly and quick. Asim my sales guy was extremely knowledgeable and friendly he made the process smooth, easy without all the craziness of typical car buying. More

Super easy It was so great. I did the recall for my brothers car and I didn't even need him there I'm 16 the dealer respected me and did the service It was so great. I did the recall for my brothers car and I didn't even need him there I'm 16 the dealer respected me and did the service More

Great experience I have purchased many vehicles in my short 38 years on this earth and dealt with many salesman but I’m telling you right now if you want a straight up I have purchased many vehicles in my short 38 years on this earth and dealt with many salesman but I’m telling you right now if you want a straight up honest salesman go with Rob Milam with Fox valley vw in Schaumburg. I purchased two brand new 2019 vw’s this year from rob and will go back again as long as he works there. More and more times I’ve been experiencing these salesman that will tell you anything whether true or not for a sale. Is this a product of a cutthroat business that forces the salesman into this mold probably. Rob is unique because he has found a way to meet his requirements without selling his sole. More

Great service! All of my concerns were addressed and fixed quickly and professionally. I am very satisfied with all of my experiences with Matt Pease and the VW bra All of my concerns were addressed and fixed quickly and professionally. I am very satisfied with all of my experiences with Matt Pease and the VW brand. I often recommend the car and the dealership! More

Great but not great The service was amazing ! Matt was awesome. And Scott wasnt my advisor but he was awesome To talk to. They both answered my questions. I was just u The service was amazing ! Matt was awesome. And Scott wasnt my advisor but he was awesome To talk to. They both answered my questions. I was just upset i was there for 5 hours on something that shouldnt have took 5 hours but not Matts fault. I love working with him. I didnt buy my car from Them but my next car will be. I hear the guys trying to do there best to make sure customers get there cars. I cant wait to get a new car from them More

Satisfactory These guys are always good about being timely, keeping a full show room, and checking back with me during the visits. Good job every time. These guys are always good about being timely, keeping a full show room, and checking back with me during the visits. Good job every time. More

car purchase Great place to get a car. Very pleased with my experience. Leo - the salesman is a very nice person. Thank you ! ( General review of my audi a3 purcha Great place to get a car. Very pleased with my experience. Leo - the salesman is a very nice person. Thank you ! ( General review of my audi a3 purchasing experience ) More

Amazing Was able to get me the price i wanted was taken care of right away on helping on the needs i wanted love the car Was able to get me the price i wanted was taken care of right away on helping on the needs i wanted love the car More