Castle Volkswagen of Schaumburg

Fox Valley VW has served me well. I have serviced my 2015 Passat TDI there for the last 3 years and prior to that my Jetta TDI. They have been competant, informative and fair. I look forward to continuing us Passat TDI there for the last 3 years and prior to that my Jetta TDI. They have been competant, informative and fair. I look forward to continuing using this dealership for my VW needs and services More

Great service, a porter was able to drive me to my home after dropping off my vehicle in the morning, and the work was performed and timeframe they indicated after dropping off my vehicle in the morning, and the work was performed and timeframe they indicated More

Great service! ken communicated to me throughout the entire process and even over delivered by having the car washed for me. Ken was respectful of my time and had me on my way in a timely fashion. entire process and even over delivered by having the car washed for me. Ken was respectful of my time and had me on my way in a timely fashion. More

Ozzy was great to work with. Highly recommend them to anyone. I came in from Memphis, TN to purchase the 2012 Touareg. I worked it all over the phone. Flew in inspected the car and took care of the pap anyone. I came in from Memphis, TN to purchase the 2012 Touareg. I worked it all over the phone. Flew in inspected the car and took care of the paperwork and was out the door in a few hours. More

Jim Bucolt- Thank you so much for everything. You have an amazing crew at Fox Valley Volkswagen. I enjoyed every aspect of buying our car. amazing crew at Fox Valley Volkswagen. I enjoyed every aspect of buying our car. More

Had a the drivers side window malfunction and fall inside the door on a below freezing day. It was closing time but they waited for us to get there, gave us a loaner and got the window fixed in a timely man the door on a below freezing day. It was closing time but they waited for us to get there, gave us a loaner and got the window fixed in a timely manner. Not fun having your window fail on a brand new car, but Fox Valley made it easier. More

I did not make things easy for John but he dealt with us patiently. There was no pressure and he wanted us to make sure we got what we want. It was definitely a different car buying experience in a good way patiently. There was no pressure and he wanted us to make sure we got what we want. It was definitely a different car buying experience in a good way! From test drive to financing he set everything up to make the experience as easy as possible. More

Shop was spotless, everyone friendly, helpful, Shop was spotless, everyone friendly, helpful, straightforward. If employees are taken care of, it extends to customers! Scott & John informative & Shop was spotless, everyone friendly, helpful, straightforward. If employees are taken care of, it extends to customers! Scott & John informative & accommodating! Thank you will be back! More

This dealership is very courteous to its customers. From the service advisor to every individual whether it be a technician, the cashier, or anyone who works in the showroom area greets me with a smile when the service advisor to every individual whether it be a technician, the cashier, or anyone who works in the showroom area greets me with a smile whenever he or she walks by the waiting area. That makes me feel so welcome. I feel very comfortable in relating any concern about my vehicle during visits. More

It is always a very pleasant and highly professional group that keep you informed of the service timeline. A wait is often a time to relax and de stress. group that keep you informed of the service timeline. A wait is often a time to relax and de stress. More