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Castle Subaru of Portage
Portage, IN
421 Reviews
Our team at Castle Subaru in Portage, Indiana thanks you for visiting our website to get to know what makes our Subaru dealership the best near Chicago and Northwest Indiana. We have a team of professional and knowledgeable sales staff, technicians, and financial advisers with many years of experience in the auto and customer service industry. Located in Portage, Indiana, the staff at Castle Subaru will always help you find the car that you have always wanted. We provide a simple and easy to use online shopping experience that allows you to search for Subaru deals on new Subaru cars and SUVs in Portage, as well as a large used cars inventory to choose from. Our sales staff is always ready to help you find a deal on a new Subaru vehicle or well maintained used car that you are looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 421 reviews
August 14, 2019
Great! Castle Subaru is very nice and clean. It is definitely friendly and lots of space to relax while waiting for your vehicle's service. The only proble Castle Subaru is very nice and clean. It is definitely friendly and lots of space to relax while waiting for your vehicle's service. The only problem was getting in and out of the parking area, but I did hear that that too is in the works to be rectified. Thank you Castle, you all do a wonderful job! Kathy Kostecka More
by kkostecka
Verified CustomerEmployees Worked With
Other Employees :
Kim Shikles, Jon Turpa, Justin Williams, Mike Guistolisi, Justin Williams, Kim Shikles, Jon Turpa
August 13, 2019
18,000 Mile Service Always great service. Recommended replacement of a couple of filters that I suspected would need replacing. Mario Rodriguez got me through there in go Always great service. Recommended replacement of a couple of filters that I suspected would need replacing. Mario Rodriguez got me through there in good time. Competent, professional. Car runs well. More
by james_singer
Employees Worked With
Mark Sattler, Mario Rodriguez, Mark Sattler
August 07, 2019
Not all together what I would expect. Dealer was very interested in selling a popular new car. However, they seem more interested in selling after Purchase packages.Response time to calls Dealer was very interested in selling a popular new car. However, they seem more interested in selling after Purchase packages.Response time to calls and questions inadequate. More
by DRTJUUL
Employees Worked With
David Spudic, Justin Williams, Mark Fentress, David Spudic, Justin Williams
August 07, 2019
Easy! This is my fourth Subaru, so I'm no stranger to the brand. My experience at Castle Subaru was so easy -- I felt entirely comfortable with every aspec This is my fourth Subaru, so I'm no stranger to the brand. My experience at Castle Subaru was so easy -- I felt entirely comfortable with every aspect of the process. Thank you for making be feel right at home. I'll definitely be back! More
by Amy M
Employees Worked With
Joe Karczewski, Ron Braman
August 07, 2019
Great service!! Fast and efficient service. Great space to wait in while my car was being serviced. Jesse was the best car salesperson I have had the pleasure meeting Fast and efficient service. Great space to wait in while my car was being serviced. Jesse was the best car salesperson I have had the pleasure meeting. More
by Bill
Employees Worked With
Jesse Blackmon, Jesse Blackmon
August 06, 2019
very pleased with service and accomodations received I bought a 2017 Subaru Forrester and couldn't be happier with it. The tires were worn, so they replaced them with new, I had a scuff/rub on my bumper I bought a 2017 Subaru Forrester and couldn't be happier with it. The tires were worn, so they replaced them with new, I had a scuff/rub on my bumper and some chipping paint that they made look like new, while given a loaner car to use so I wouldn't be trapped while they did repairs. More
by MARUS106
Employees Worked With
Other Employees :
Derrick Davis, David Spudic, Joe Karczewski, David Spudic
August 04, 2019
Misleading and a waste of time I inquired online about a very specific car and had a salesman call me back right away (‘Pat from Castle Subaru). We assured me the car was available I inquired online about a very specific car and had a salesman call me back right away (‘Pat from Castle Subaru). We assured me the car was available, we did some price negotiating to make sure we would be able to come a price we’d both be happy with. I told him I’d be in the following day to purchase the car (I had already test drove at another dealership and was just looking for a specific model /color/features at this point). Pat followed up with a couple texts to again reassure me all was on track. The next morning I told him I was on my way, but I lived an hour away , so it would be some time before I got there. When I finally arrived, I asked for Pat. The first salesman I met hesitantly told me that Pat does not actually work in the dealership , but essentially works remotely and handles a variety of online inquiries-this was far from what he lead me to believe the previous day. Further more, the car I just drove an hour to get Had been told to someone else that morning. We drove home angry, annoyed and without the call. I send Pat two more follow up texts asking him to explain himself, to which he never responded to either. Later that day , I was able to find a car at another dealership and ended up having a lovely experience with them. More
by Ndan29
Employees Worked With
Pat A.
August 02, 2019
Car buying Easiest car buying experience I have every had. Ron was very helpful in explaining the features of the new vehicle. He is a wonderful salesman. Easiest car buying experience I have every had. Ron was very helpful in explaining the features of the new vehicle. He is a wonderful salesman. More
by Diane P
Employees Worked With
Mark Fentress, Ron Braman
July 31, 2019
Very efficient dealership One thing I liked about Castle is that they are very efficient and respect your and their time. I had approached Ron, their sales team member, and wa One thing I liked about Castle is that they are very efficient and respect your and their time. I had approached Ron, their sales team member, and was immediately put on a fast track. He was able to move the things from understanding vehicle to finalizing the deal in a very short time. I would definitely recommend. More
by Pramod Yadav
Employees Worked With
Ron Bramen
July 29, 2019
Great Experience Juan and Wade were both excellent! They were professional, friendly, and got me in and out very fast, so I could make it to my business meeting on tim Juan and Wade were both excellent! They were professional, friendly, and got me in and out very fast, so I could make it to my business meeting on time. More
by tbottner
Employees Worked With
Juan, Wade
