Castle Subaru of Portage

Replacement of windshield, oil change and tire rotation They did a fabulous job and were wonderful to communicate with. Outstanding Service Department. Steve kept us informed when parts were available for They did a fabulous job and were wonderful to communicate with. Outstanding Service Department. Steve kept us informed when parts were available for our windshield. More

Better Service at Castle I prefer going to Castle Subaru versus the Subaru dealer in Merrillville for the simple reason of trustworthiness and cost. I have found oil changes I prefer going to Castle Subaru versus the Subaru dealer in Merrillville for the simple reason of trustworthiness and cost. I have found oil changes cheaper at Castle, plus being honest. I took my Subaru to the Merrillville dealer for a recall. They did a 21 point inspection and claimed I needed new brakes and tire rods. A month later I went to my mechanic and he stated that nothing was wrong. Four months later Castle did the same inspection and found nothing wrong with my brakes. More

Excellent salesman I got a quote through TrueCar and was texting with a gentleman named Pat. We set up an appointment and he said he would have everything ready. When we I got a quote through TrueCar and was texting with a gentleman named Pat. We set up an appointment and he said he would have everything ready. When we arrived there is no Pat and there really wasn't an appointment. We got the next sales guy up for a customer. We were ready to test drive and leave. Your salesman, Ron, turned that experience around and by the end of the test drive we knew we would buy a car from him. He saved that sale. More

Great dealership!!! Very personal and friendly staff. Love the fact that Ziggy (dog) is welcome, and have treats!! Always a pleasant experience! Great vehicles...love my Very personal and friendly staff. Love the fact that Ziggy (dog) is welcome, and have treats!! Always a pleasant experience! Great vehicles...love my Crosstrek!! More

Great customer service very friendly employees and no pressure to have things done only what you came in for but suggestions for next visit. give you a chance to prepare . very friendly employees and no pressure to have things done only what you came in for but suggestions for next visit. give you a chance to prepare . More

Very good service They took care of my service needs in the time promised and kept me updated on the progress of the work. They also fixed a problem with the radio. They took care of my service needs in the time promised and kept me updated on the progress of the work. They also fixed a problem with the radio. More

Buying a Subaru was actually fun at Castle in Portage! No one enjoys the anticipated stress of car buying. From the moment we called on the phone to the final signature, everyone was so pleasant. The enti No one enjoys the anticipated stress of car buying. From the moment we called on the phone to the final signature, everyone was so pleasant. The entire staff works together as a team to ensure it was a good experience, and they did it. All Dealerships could and should model their teams after Castle. Call them and see what we mean. It is unheard of. Ask for Mike M.! More

Good Customer Service Mike M. did everything he could to make sure I was happy. Justin was very friendly and made sure my buying experience was satisfactory. Would reccomen Mike M. did everything he could to make sure I was happy. Justin was very friendly and made sure my buying experience was satisfactory. Would reccomend! More

Sales No high pressure. Sales representative reviewed what they had on hand and explained they were able to work with other dealers to find a car equipped No high pressure. Sales representative reviewed what they had on hand and explained they were able to work with other dealers to find a car equipped the way we wanted. More

subaru service interval First-rate service. very nice employees, received free car wash. love my Subaru, I like bringing my care here when it needs service because it is a First-rate service. very nice employees, received free car wash. love my Subaru, I like bringing my care here when it needs service because it is always fixed correctly the first time. More