Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Subaru of Portage
Portage, IN
421 Reviews
Our team at Castle Subaru in Portage, Indiana thanks you for visiting our website to get to know what makes our Subaru dealership the best near Chicago and Northwest Indiana. We have a team of professional and knowledgeable sales staff, technicians, and financial advisers with many years of experience in the auto and customer service industry. Located in Portage, Indiana, the staff at Castle Subaru will always help you find the car that you have always wanted. We provide a simple and easy to use online shopping experience that allows you to search for Subaru deals on new Subaru cars and SUVs in Portage, as well as a large used cars inventory to choose from. Our sales staff is always ready to help you find a deal on a new Subaru vehicle or well maintained used car that you are looking for.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 421 reviews
September 17, 2019
Better Service at Castle I prefer going to Castle Subaru versus the Subaru dealer in Merrillville for the simple reason of trustworthiness and cost. I have found oil changes I prefer going to Castle Subaru versus the Subaru dealer in Merrillville for the simple reason of trustworthiness and cost. I have found oil changes cheaper at Castle, plus being honest. I took my Subaru to the Merrillville dealer for a recall. They did a 21 point inspection and claimed I needed new brakes and tire rods. A month later I went to my mechanic and he stated that nothing was wrong. Four months later Castle did the same inspection and found nothing wrong with my brakes. More
by Castle Customer
Verified CustomerEmployees Worked With
Steve
September 16, 2019
Excellent salesman I got a quote through TrueCar and was texting with a gentleman named Pat. We set up an appointment and he said he would have everything ready. When we I got a quote through TrueCar and was texting with a gentleman named Pat. We set up an appointment and he said he would have everything ready. When we arrived there is no Pat and there really wasn't an appointment. We got the next sales guy up for a customer. We were ready to test drive and leave. Your salesman, Ron, turned that experience around and by the end of the test drive we knew we would buy a car from him. He saved that sale. More
by SESPIEGEL
Employees Worked With
David Spudic, Ron, David Spudic
September 11, 2019
Great customer service very friendly employees and no pressure to have things done only what you came in for but suggestions for next visit. give you a chance to prepare . very friendly employees and no pressure to have things done only what you came in for but suggestions for next visit. give you a chance to prepare . More
by jgm2110
Employees Worked With
Joe Karczewski
September 11, 2019
Very good service They took care of my service needs in the time promised and kept me updated on the progress of the work. They also fixed a problem with the radio. They took care of my service needs in the time promised and kept me updated on the progress of the work. They also fixed a problem with the radio. More
by Gary
Employees Worked With
Frank Salinas, Mario, Frank Salinas
September 11, 2019
Great dealership!!! Very personal and friendly staff. Love the fact that Ziggy (dog) is welcome, and have treats!! Always a pleasant experience! Great vehicles...love my Very personal and friendly staff. Love the fact that Ziggy (dog) is welcome, and have treats!! Always a pleasant experience! Great vehicles...love my Crosstrek!! More
by crandree30
Employees Worked With
Other Employees :
Tony Alvarez, David Spudic, Mike Guistolisi, David Spudic, Tony Alvarez
September 06, 2019
Buying a Subaru was actually fun at Castle in Portage! No one enjoys the anticipated stress of car buying. From the moment we called on the phone to the final signature, everyone was so pleasant. The enti No one enjoys the anticipated stress of car buying. From the moment we called on the phone to the final signature, everyone was so pleasant. The entire staff works together as a team to ensure it was a good experience, and they did it. All Dealerships could and should model their teams after Castle. Call them and see what we mean. It is unheard of. Ask for Mike M.! More
by DAYCLEAR98
Employees Worked With
Joe Karczewski, Mike M.!
September 04, 2019
Good Customer Service Mike M. did everything he could to make sure I was happy. Justin was very friendly and made sure my buying experience was satisfactory. Would reccomen Mike M. did everything he could to make sure I was happy. Justin was very friendly and made sure my buying experience was satisfactory. Would reccomend! More
by AISHABLOUGH
Employees Worked With
Justin Williams, Mike M., Justin Williams
September 04, 2019
Sales No high pressure. Sales representative reviewed what they had on hand and explained they were able to work with other dealers to find a car equipped No high pressure. Sales representative reviewed what they had on hand and explained they were able to work with other dealers to find a car equipped the way we wanted. More
by CERGANG
September 02, 2019
subaru service interval First-rate service. very nice employees, received free car wash. love my Subaru, I like bringing my care here when it needs service because it is a First-rate service. very nice employees, received free car wash. love my Subaru, I like bringing my care here when it needs service because it is always fixed correctly the first time. More
by robertmilos
Employees Worked With
Mark Sattler, Mark Sattler
September 02, 2019
Excellent service. Prompt service. Employees are very cooperative and accommodating . We would recommend this center for it ‘s good service ! No dull moment experienced Prompt service. Employees are very cooperative and accommodating . We would recommend this center for it ‘s good service ! No dull moment experienced inside, food,water,magazines,tv and books!A very nice place to go for service . More
by l_kmacapagal
Employees Worked With
Mark Sattler, Steve, Mark Sattler
