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Castle Subaru of Portage

Portage, IN

4.3
422 Reviews
Welcome to Castle Subaru of Portage, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Portage, Valparaiso, Chesterton, Hobart, and Michigan City by delivering a seamless and enjoyable car-buying experience. At Castle Subaru of Portage, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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6100 US-6

Portage, IN

46368

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Showing 422 reviews

August 20, 2018

My first time experiencing buying a new car was great Troy met us at the door and we went through the details of the cars we were interested in he allowed us to take our time and explained in detail of th More

by RKONE1818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Kingery, David Spudic, Joe Karczewski
Aug 21, 2018 -

Castle Subaru of Portage responded

Thank you for your kind words regarding your experience with Troy and the rest of our team! We're so happy that you're pleased with your new Outback, and we're looking forward to seeing you again soon as well!

July 10, 2018

Great and friendly service!! Bought a couple of cars from Ricky. Love this dealership. So friendly and have a great selection. Would highly recommend to anyone looking for a car. More

by TD KERZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Cernak, Justin Williams, Mike Guistolisi, Steve( in service)
Jul 10, 2018 -

Castle Subaru of Portage responded

TD, we appreciate your business here at Castle Subaru Mitsubishi, and we're happy to hear that Ricky was able to assist you with purchasing multiple vehicles! Thank you for your recommendation, and we look forward to helping you with any future needs.

May 30, 2018

Customer Service was good, Once David Eisin got involved We went in on a Saturday morning to look at a 2008 Forester that was advertised. We got there at 9:00 am and was told the car was sold the night befor More

by llara
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Salinas, David Spudic, David Eisin
May 31, 2018 -

Castle Subaru of Portage responded

We're glad to hear that everything turned out alright and that you were able to find another car to fit your needs. We hope you and your husband are enjoying it!

April 30, 2018

Buying a New Subaru Worked with Andrew who was professional and courteous. He showed us 3 cars within our price range. We had researched these cars quite a bit, but his i More

by Subarugo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Board, Andrew Plebanski, Justin Williams
May 01, 2018 -

Castle Subaru of Portage responded

We're glad Andrew shared his knowledge to help you make the best decision for the car that met your needs. Thank you for coming to Castle and for taking the time to share your experience. We're pleased it went smoothly and that you left satisfied. Please let us know of anything else we can do for you!

March 26, 2018

Misleading Sales Team I completed the online request to determine the availability of a car listed for sale. Xavier called me from the dealership and we set up a time for More

by Prudent Buyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xavier
March 05, 2018

Great after sale customer care I just bought a new Subaru wrx from Castle. The final price was a little more than I expected. The great sales staff at Castle made every effort to co More

by The90sguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eisin, Frank
Mar 07, 2018 -

Castle Subaru of Portage responded

We're sorry to hear that the final price was unexpectedly higher. We never want a customer to feel anything but satisfied upon purchasing a vehicle here. Please reach out to Mike Guistolisi at mguistolisi@castleguy.com to discuss this further.

Mar 08, 2018 -

Castle Subaru of Portage responded

We're glad to hear that our team did what they could to resolve any issues and we appreciate you giving us a chance. Please let us know of anything else you may need in the future!

February 21, 2018

Excellent After checking prices at Toyota & others, best vehicle for the price to lease. We even had loyalty points with Toyota! Forrester Subaru the best! Ask More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Salinas
Feb 22, 2018 -

Castle Subaru of Portage responded

We're glad to hear that our team got you the best price on your new Subaru! Thank you for coming to Castle for your purchase.

February 19, 2018

where to start... so much wrong here Sales reps, various. lied during sales process. Seervice never followed up on issues with new car and errors its displaying. Pricing negotiated is off More

by YS70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Eisin
September 26, 2017

Very Knowledgeable We stopped in to learn more about the Subaru Outback and Forester. The Sale Consultant Frank Salinas answered every question I had and some I hadn't t More

by Juanita A Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Eisin
Sep 27, 2017 -

Castle Subaru of Portage responded

We're glad to have assisted with your purchase of a new Subaru! Thank you for choosing to come to Castle and for your kind review on your positive experience. We are happy to hear that Frank made sure you knew everything you needed and provided great customer service. Please let us know of any future needs you may have!

September 08, 2017

Excellent Service at Castle We were very pleased with the professional, friendly service we received at Castle Subaru in Portage, Indiana. Our sales representative, Brent Sharp More

by B&L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Eisin, Brent Sharp
Sep 08, 2017 -

Castle Subaru of Portage responded

We're glad to hear how pleased you were with your experience! Thank you for choosing Castle for your purchase and for the kind words about Brent. We hope to see you again soon!

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