Castle Subaru of Portage

Great Communication Everyone made sure I knew what service was going to be performed and an approximate time. While sitting in the waiting area, employees would say hi a Everyone made sure I knew what service was going to be performed and an approximate time. While sitting in the waiting area, employees would say hi as they went by. Friendly atmosphere. More

Sales was easy to work with The sales folks are good to work with. We didn't feel pressured, or get that post-purchase sinking feeling. If you do your research and offer a reason The sales folks are good to work with. We didn't feel pressured, or get that post-purchase sinking feeling. If you do your research and offer a reasonable price, they will work with you. We didn't feel pressured to buy additional warranties and add-ons. More

great experience I had a great experience at Castle Subaru . They went above and beyond to secure me financing . I truly would recommend the dealership to anyone in ne I had a great experience at Castle Subaru . They went above and beyond to secure me financing . I truly would recommend the dealership to anyone in need of a great vehicle and deal. More

Great price and excellent service This dealership had a good selection of vehicles and I was able to find exactly what I wanted. The final cost of my new vehicle (less my trade in) This dealership had a good selection of vehicles and I was able to find exactly what I wanted. The final cost of my new vehicle (less my trade in) was better than I had expected, so, there was no need to haggle. My sales person , Ron Braman, was pleasant and very helpful. More

Sales staff made the difference There were a few vehicles that were in the final choice category in my quest for a new vehicle. After dealing with your sales staff a couple evenings There were a few vehicles that were in the final choice category in my quest for a new vehicle. After dealing with your sales staff a couple evenings, they were the tie breakers. Top notch More

Quick and efficient The service was friendly and fast. I needed to have my blower motor replaced. I was in and out in under an hour. The time estimate was longer than The service was friendly and fast. I needed to have my blower motor replaced. I was in and out in under an hour. The time estimate was longer than that. More

They same what they mean!! Plain and simple what I said, they mean what they say. The car speaks for itself. Maintenance will be subject to the mileage and length of time we o Plain and simple what I said, they mean what they say. The car speaks for itself. Maintenance will be subject to the mileage and length of time we own it. More

NEW OIL CHANGEprior oir change This is the 1ST Subaru I have purchased. I looked for a long time prior to purchasing a new vehicle at this time 6th mos. ago. NOT LIKE I BUY CAR'S This is the 1ST Subaru I have purchased. I looked for a long time prior to purchasing a new vehicle at this time 6th mos. ago. NOT LIKE I BUY CAR'S RIGHT & LEFT. I WAS GIVEN A FREE OIL AT THE TIME OF PURCHASE. THIS CHANGE WHICH DID NOT HAPPEND. NO ISSUE AT THIS POINT! Was to get a free oil change/AT PURCHASE NOTHING RECORDED. this did not happened/(repeat) not that I needed a new vehicle/oil change. ALL READY PAID FOR THIS/ WAS CHAGRED FOR OIL CHANGE PULS SERVICE LABOR FEES/ AFTER 1 HOUR AND 15 MIN. I have sent several reviews prior to this time I'm not sure what more you want from me. .I've given you several REVIEWS PRIOR ' several reviews with no communications or from the management/ from Castle SUBARU OTHER THAN BUY ANOTHER CAR/ REFERALS!. I have given this/PRIOR review several times Not sure what you want YOU WANT. ACOKNOWLEDEGE THIS AND PRIOR/RUSHED SERVICE ABOUT THIS POOR .1ST SERVICE I HOPE THEY DID A GOOD JOB REGARDING THIS PAST SERVICE. (OIL CHANGE) AS I HAVE NEVER BEEN TREATED LIKE THIS AT BUYING A NEW CAR. IT WAS POOR/RUSHED/ASSIST SERVICE MANAGER/SERVICE COORD. SALE ,MAN CAME OUT FOR SNACKS AND DID NOT ACNOWALGE ME. NOT THAT I WANTED THIS OR ANYONE TO LOOSE THEIR JOBS OVER THIS / OR BUT COME ON GET YOUR ACT TOGETHER ABOUT CUSTOMER SERVICE. More

Very good experience overall. Very friendly and professional staff!! I would highly recommend this dealer to anyone looking for a new or used car. I didn't get the usual run around Very friendly and professional staff!! I would highly recommend this dealer to anyone looking for a new or used car. I didn't get the usual run around like most dealers!! More

Great service all around Received excepetional customer service from Kim and the rest of the Castle Subaru Mitsubishi team. I will be a returning customer and will recommend t Received excepetional customer service from Kim and the rest of the Castle Subaru Mitsubishi team. I will be a returning customer and will recommend to anyone I know looking to buy a new or used vehicle. More