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Castle Subaru of Portage

Portage, IN

4.3
422 Reviews
Welcome to Castle Subaru of Portage, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Portage, Valparaiso, Chesterton, Hobart, and Michigan City by delivering a seamless and enjoyable car-buying experience. At Castle Subaru of Portage, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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6100 US-6

Portage, IN

46368

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Showing 422 reviews

September 21, 2018

New Car Went shopping for a new car at Castle Subaru. Ron, the salesman, help me find the car I wanted. He was very professional, knowledgeable, and very help More

by rpdrlich
Recommend Dealer
Yes
Employees Worked With
Mark Fentress, Ron (salesman)
Sep 24, 2018 -

Castle Subaru of Portage responded

Thank you for your business with us, and for sharing your positive experience! We're very happy to hear that Ron was able to help you make an educated purchase and find you the perfect vehicle during your time with us. We appreciate your recommendation, and we look forward to assisting you with any future needs!

September 21, 2018

LOVE YOUR SERVICE BUT NOT YOUR PRICING Wonderful people. Wonderful cars. $350 for 4 sparkplugs? I don't get that. Perhaps there is more to it, but nothing more was detailed. I really want t More

by phinum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service
Sep 24, 2018 -

Castle Subaru of Portage responded

We appreciate your recommendation, and would love to assist you with any future needs! Please do not hesitate to reach out at any time for further pricing inquiries, as we would be thrilled to have you as a customer!

September 20, 2018

Quick attention. Called on a Friday morning and they got me in on Monday. Mario explained the problem very well and he was very courteous and helpful. More

by mitsugirl3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario in Service
Sep 20, 2018 -

Castle Subaru of Portage responded

We're very happy to hear that Mario and the rest of our service team were able to diagnose and resolve your problem in a timely manner! Thank you for your positive review, and we look forward to assisting you with any future needs!

September 17, 2018

Best Subaru dealership in the Great Lake area I have owned my 2017 Subaru Outback for almost 2 years and have a hair over 36,000 miles on it. Prior to buying my car from Castle Subaru, I researche More

by lancekurmis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Shikles, Mike Guistolisi, Steve from service
Sep 17, 2018 -

Castle Subaru of Portage responded

Lance, we wholeheartedly appreciate your continued business with us and your positive review! We're happy to hear that our team is able to provide you with excellent customer service during every visit, and we're looking forward to working with you again in the future!

September 17, 2018

LOVE MY FORESTER HAPPY WITH THE CASTLE PORTAGE DEALERSHIP LOVING MY FORESTER RICKY CERNAK WAS A GREAT SALES MAN I FELT HE WORKED WITHIN MY REQUESTS AND BUDGET More

by LISARATAJCZYK1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Cernak
Sep 17, 2018 -

Castle Subaru of Portage responded

Lisa, we're thrilled to hear that you're enjoying your new Forester! We appreciate your kind words about Ricky, and we hope to see you again for any future needs!

September 17, 2018

Great staff Very helpful jim board was very patient and helped me out with all my concerns stayed in contact the whole time kudos to Jim. Job wrll done. More

by NATHANADDLEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Board, David Spudic, Joe Karczewski
Sep 17, 2018 -

Castle Subaru of Portage responded

Nathan, thank you for your business with us and your positive words about Jim! Please do not hesitate to reach out with any future needs, as we're looking forward to working with you again!

September 17, 2018

Excellent customer service It’s a pleasure to walk into a service department that has employees who are happy to be there and provide you with excellent service. More

by Ellyn Nemeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
Sep 18, 2018 -

Castle Subaru of Portage responded

Ellyn, we're thrilled to hear about your positive experience with our service department! We appreciate your business, and hope to assist you with any other needs in the future!

September 17, 2018

Stay away! My car was originally released to me without functioning airbags. Was told I had to top of the tank of loaner or they would charge my credit card. N More

by DTMILLER5355
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Alvarez, Joe Karczewski
Sep 18, 2018 -

Castle Subaru of Portage responded

We are concerned about your experience, and would like to learn more about your situation. Please reach out to Mike Guistolisi mguistolisi@castleguy.com at your earliest convenience so we are able to assist you further.

September 17, 2018

First Class Operation Our experience with Castle was the best ever purchasing a new car. Frank Salinas, our salesman did a terrific job. He met our expectations and More

by walt.rita59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Salinas, Mark Fentress
Sep 18, 2018 -

Castle Subaru of Portage responded

Walt, we appreciate your kind words regarding Frank! We're thrilled to hear that we were able to create a great car buying experience for you during your visit with us. We hope you're loving your new car!

September 16, 2018

Castle Subaru, Mitsubishi in portage is friendly and very he At Castle it made me feel that anyone can come in and leave with a quality vehicle. It was a dream come true for us. With our Subaru we're ready to ma More

by MRALVARADO1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Shikles, Shawn
Sep 17, 2018 -

Castle Subaru of Portage responded

We're so happy to hear that our team was able to find you the perfect vehicle for your needs! We hope you're loving your new vehicle, and please do not hesitate to reach for any future needs. Happy adventuring!

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