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Castle Subaru of Portage
Portage, IN
422 Reviews
Welcome to Castle Subaru of Portage, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Portage, Valparaiso, Chesterton, Hobart, and Michigan City by delivering a seamless and enjoyable car-buying experience.
At Castle Subaru of Portage, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 422 reviews
March 29, 2023
Love our car and the great service we received while getting it! Our dealer was outstanding! getting it! Our dealer was outstanding! More
by deerose811
Employees Worked With
March 21, 2023
Derek the Salesman was great along with Kim the tech guy. Very informative and there to help at any time. Very impressed. Very informative and there to help at any time. Very impressed. More
by hughhoffmann
March 15, 2023
We are happy with the sales experience and vehicle set up. Our first service visit was positive, friendly and efficient. up. Our first service visit was positive, friendly and efficient. More
by jeanneturner303
Employees Worked With
Joe Amore - Sold us our 2020 Forrester as well as our 2022 Forrester, Kim Shikles
March 01, 2023
The staff was friendly and knowledgeable. The facility was mostly clean. The major complaint we have is regarding the time it took to make a deal was too long as well as the time it took once The facility was mostly clean. The major complaint we have is regarding the time it took to make a deal was too long as well as the time it took once the deal was made to go through purchasing was way too long. Especially since we were not financing the vehicle we purchased. Since the sales rep knew we were coming on that particular day to do the final purchase, all of that paperwork should have been prepared ahead of time. Having to wait while the processing of paperwork went from one department to the next was a waste of time. This could have been streamlined more efficiently. On a positive note, the “redelivery” program is a nice feature. We have not dealt with another dealer who offered this. We thought Kem was helpful, though he wasn’t 100% knowledgeable on all of our questions we had, he did know where to direct us to get answers. More
by BMF
Employees Worked With
David Vindl, Kim Shikles
February 09, 2023
Eric Estrada (sales) was helpful, not high pressure, and made the experience of negotiating and buying our new Crosstrek a smooth experience. The Finance Manager, Tiffany Taylor, made closing easy and with made the experience of negotiating and buying our new Crosstrek a smooth experience. The Finance Manager, Tiffany Taylor, made closing easy and without pressure to buy "add-ons". Overall, while buying a new car is for me stressful, the dealership made it much easier than usual, and a pleasurable experience overall. More
by R.O.Lee
Employees Worked With
Eric Estrada, Five stars
February 08, 2023
Castle worked with us to get the payment we desired. We were happy with our trade in value and my only complaint is that when I called and asked if they used a certain credit Union I was told yes. I fee We were happy with our trade in value and my only complaint is that when I called and asked if they used a certain credit Union I was told yes. I feel lied to on that situation. We’re loving our new Ascent. More
by Bmorris60
Employees Worked With
Eric Estrada
February 07, 2023
Investigated possible oil leak and found only a small spill which they cleaned up and I was on my way with a complimentary next oil change. Thank you for your service. spill which they cleaned up and I was on my way with a complimentary next oil change. Thank you for your service. More
by ajwahmhoff
Employees Worked With
Service only
