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Castle Subaru of Portage

Portage, IN

4.3
422 Reviews
Welcome to Castle Subaru of Portage, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Portage, Valparaiso, Chesterton, Hobart, and Michigan City by delivering a seamless and enjoyable car-buying experience. At Castle Subaru of Portage, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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6100 US-6

Portage, IN

46368

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Showing 422 reviews

October 09, 2018

Car fix. My car is having troubles, but at least I have hope that it will be fixed. I love my Subaru, and I really like the friendliness. Castle Subaru put Nie More

by cyancricket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Turpa
Oct 10, 2018 -

Castle Subaru of Portage responded

We're happy to hear that our service department was able to resolve your issue! Please don't hesitate to reach out with any future needs, as we're looking forward to assisting you again!

October 09, 2018

Friendly and Helpful! Andrew and David, at Castle Subaru went above and beyond! A friend recommended Castle Subaru and Andrew to us and I would recommend them as well. More

by MMMVALPO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Plebanski, David Spudic
Oct 10, 2018 -

Castle Subaru of Portage responded

We appreciate your kind words about Andrew and David! Thank you for your business and recommendation to our dealership, and we look forward to seeing you again in the future!

October 08, 2018

Bad experience Sales team great but service department is horrible I will never bring my car here for any service issue ever again they did nothing at the end to mak More

by timberndt4761
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Spudic, Ron
Oct 10, 2018 -

Castle Subaru of Portage responded

Tim, we appreciate your kind words about our sales team, although we are concerned about your experience with our service department. Please reach out to Mike Guistolisi at mguistolisi@castleguy.com at your earliest convenience so we can learn more about what happened.

October 04, 2018

Easy Fast My salesman, Andrew Plebanski, was the best - no pressure, very low key but helpful. Sean O'Connell and Justin made financing and paperwork easy as w More

by STULTSPEGGY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Plebanski, David Spudic, Justin Williams, Mark Fentress, Sean O'Connell
Oct 08, 2018 -

Castle Subaru of Portage responded

Peggy, we're thrilled to hear that our team was able to work together to provide you a fast and easy car buying experience! We're looking forward to assisting you with any other needs in the future!

October 04, 2018

Good Experience This was my first experience buying a car from a dealership, and I would say it was overall quite good. My only complaint was the time that it took to More

by RICE.BLAKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Kingery, Justin Williams, Sean (last name unknown)
Oct 08, 2018 -

Castle Subaru of Portage responded

We appreciate your positive review and your time with us, Blake! Please don't hesitate to reach out for any other needs, as we're looking forward to assisting you again in the future!

October 03, 2018

First Subaru The salesman was really great. He knew exactly what I was looking for and definitely put me in the right direction. The rest of the management staff w More

by GTRSTREAMLINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Plebanski, David Spudic, Mark Fentress
Oct 08, 2018 -

Castle Subaru of Portage responded

We're happy to hear about your positive experience with our entire team! We hope you're enjoying your first Subaru, and please don't hesitate to reach out for any future needs!

October 02, 2018

WORTH STOPPING HERE !!! A great group at this dealership. Jim Board was very helpful and his personality helped to make our time an enjoyable experience. Test drives were cri More

by WDUHAIME
Recommend Dealer
Yes
Employees Worked With
Jim Board, Mark Fentress
Oct 08, 2018 -

Castle Subaru of Portage responded

We're happy that Jim was able to create a great car buying experience during your visit with us! We hope you're enjoying your new Subaru, and we're looking forward to seeing you again in the future for any other needs!

October 02, 2018

Great Service Brought my Crosstrek in for oil change/ tire rotation. Job was done quickly, efficiently, and price was extremely reasonable. Service Advisor Mario wa More

by skirner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Shikles, Mario Rodriguez
Oct 08, 2018 -

Castle Subaru of Portage responded

We're happy to hear that Mario and the rest of our service department were able to provide you with a quality service experience! We're looking forward to assisting you with any future needs!

October 01, 2018

12,000 mile scheduled maintenance service Service was quick, friendly, and professional. Although I was satisfied with the work done on the car, I feel the car wash afterward was not up to pa More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sattler
Oct 08, 2018 -

Castle Subaru of Portage responded

Ed, we're happy to hear that our service department was able to work on your vehicle in a fast and efficient manner! We appreciate your business with us, and please do not hesitate to contact us for any other needs!

October 01, 2018

Quality care of car and owner Always on time and quickly service my Outback. Make appointment for fast resolution of problem and know what they are doing under the hood and will ex More

by nsuzann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sattler
Oct 08, 2018 -

Castle Subaru of Portage responded

We're happy to hear that our service department can always provide a great experience for you during each visit! We're looking forward to seeing you again for any future service needs!

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