Castle Subaru of Portage | Page 28

oil change made an appointment for only an oil change walked out paying for services I did not request when I made the appointment or when I brought it in , the made an appointment for only an oil change walked out paying for services I did not request when I made the appointment or when I brought it in , the internet was down when I arrived so they could not access my service appointment which is where I believe the additional service that I did not request came from. Ed Atzhorn More

New Car Owner Very friendly, really cares about your experience and making sure the car and price are good for you. Long lasting relationships that transcend just b Very friendly, really cares about your experience and making sure the car and price are good for you. Long lasting relationships that transcend just buying a car, but a car for your family and lifestyle. More

Crosstrek My sales person, Kim Shikles was very knowledgeable, courteous and walked me through the entire process. I would highly recommend him to my friends i My sales person, Kim Shikles was very knowledgeable, courteous and walked me through the entire process. I would highly recommend him to my friends in search of a Subaru. More

Fast professional service I called for an appointment to service my 2018 Outback, made an appointment that worked for my schedule. Received verification of the appointment, whi I called for an appointment to service my 2018 Outback, made an appointment that worked for my schedule. Received verification of the appointment, which gave me the option to add it to my calendar. Day of appointment I showed up and was greeted immediately and service was done within the timeframe I expected. More

An Excellent Sales Experience I was extremely pleased with my experience dealing with Castle Subaru Mitsubishi. From the moment I requested information from their website, the att I was extremely pleased with my experience dealing with Castle Subaru Mitsubishi. From the moment I requested information from their website, the attentive and kind service began. When we were able to visit in person, we were greeted at the door and introduced to several members of the dealership. We received non-stop, friendly service. Our salesperson, Andrew Plebanski, was particularly helpful and patient, answering all questions and welcoming several test drives. The pleasant experience with the dealership gave me confidence that this level of service and cooperation will continue throughout ownership of the vehicle. I would gladly recommend Andrew and this dealership to any friend beginning the search for a new car. More

Service Dept. and sales Always amazing! Steve in Service and Derek in Sales! I would highly recommend this dealership to all our family and friends! Love our Subaru Ascent Always amazing! Steve in Service and Derek in Sales! I would highly recommend this dealership to all our family and friends! Love our Subaru Ascent More

Battery Replacement Steve and Mario made sure that I had a quick appointment. The service was quick and very efficient. Always pleasant to deal with these two gen Steve and Mario made sure that I had a quick appointment. The service was quick and very efficient. Always pleasant to deal with these two gentlemen. More

Always Attentive I’ve been a customer for over 6 years and can happily report that I am always treated with kindness and respect and never had a single issue with serv I’ve been a customer for over 6 years and can happily report that I am always treated with kindness and respect and never had a single issue with service or sales. Can’t go wrong here. More

Oil Change Oil change was fine. It would be good if the subaru app synced with the dealer's network so I could schedule the service online instead of having to Oil change was fine. It would be good if the subaru app synced with the dealer's network so I could schedule the service online instead of having to call. More

My First Subaru at Castle I recently purchased a 2019 Crosstrek from Tony Alvarez at Castle. This was my first Subaru and Tony was very helpful and spent a lot of time with my I recently purchased a 2019 Crosstrek from Tony Alvarez at Castle. This was my first Subaru and Tony was very helpful and spent a lot of time with my wife and I going over all the models and what options fit our budget. We went for a long test drive that really showed us what the car was capable of. Bottom line, we had a great experience at Castle and I would recommend them if you are shopping for a Subaru. More