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Castle Subaru of Portage
Portage, IN
421 Reviews
Our team at Castle Subaru in Portage, Indiana thanks you for visiting our website to get to know what makes our Subaru dealership the best near Chicago and Northwest Indiana. We have a team of professional and knowledgeable sales staff, technicians, and financial advisers with many years of experience in the auto and customer service industry. Located in Portage, Indiana, the staff at Castle Subaru will always help you find the car that you have always wanted. We provide a simple and easy to use online shopping experience that allows you to search for Subaru deals on new Subaru cars and SUVs in Portage, as well as a large used cars inventory to choose from. Our sales staff is always ready to help you find a deal on a new Subaru vehicle or well maintained used car that you are looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 421 reviews
October 14, 2023
Castle Subaru is a dealership that cares about their customers they treat customers as part of the family. Their service department is fantastic, polite and courteous always keeping customers up to date customers they treat customers as part of the family. Their service department is fantastic, polite and courteous always keeping customers up to date on their vehicles. The greatest part is having a fantastic salesman as Mike Roman who is understanding to what his customers need. More
by forseth123456@comcast.net
Employees Worked With
October 11, 2023
Had a great experience working With Jacob Ruffing,he worked hard to get us a 2020 Volkswagen Tiguan. This was a great price,much appreciated. Thanks to him we had a very pleasant experience. He did a worked hard to get us a 2020 Volkswagen Tiguan. This was a great price,much appreciated. Thanks to him we had a very pleasant experience. He did a wonderful job & he took his time to make sure this is what we wanted. More
by knbtheman1955
Employees Worked With
Jacob Ruffing
October 05, 2023
Had an awesome experience with Jacob Ruffing who worked hard to make me happy and get me at an affordable price . Got a 2021 Subaru Outback that was like brand new !!! Thank you Jacob Ruffing and the Subar hard to make me happy and get me at an affordable price . Got a 2021 Subaru Outback that was like brand new !!! Thank you Jacob Ruffing and the Subaru team !! More
by dontorres1107
Employees Worked With
Jacob Ruffing
August 28, 2023
Staff is extremely friendly and helpful. We arrived early to an appointment and they still took care of us immediately. They took the time to make sure we understood all the technology and We arrived early to an appointment and they still took care of us immediately. They took the time to make sure we understood all the technology and how to use it. More
by cwolfe52
Employees Worked With
Jason Garcia,Cortnie Slocum, Scott Swortz All awesome!
August 02, 2023
The worst CUSTOMER SERVICE I’ve experienced in a long time. No return calls. Trying to sell services I don’t need or want. time. No return calls. Trying to sell services I don’t need or want. More
by qualitytr
July 31, 2023
Overall great experience! Salesman and finance department were great to work with. We walked in pretty late on a Saturday and they gave us all the attention and help we needed Salesman and finance department were great to work with. We walked in pretty late on a Saturday and they gave us all the attention and help we needed. More
by DBA
Employees Worked With
Jacob Ruffing
May 17, 2023
They did a wonderful job from start to finish of the sale. Great buying experience sale. Great buying experience More
by dcgregreg
May 17, 2023
This place is your typical skeezy car dealership. They are pushy to no end. They hound you, you tell them no about certain things (like the clear coat package for 3k) and they have other people come They are pushy to no end. They hound you, you tell them no about certain things (like the clear coat package for 3k) and they have other people come over and try to convince you. We turned it down atleast 9 times and when we finally got to signing papers, they "accidentally" added it back in to the sale price. Luckily we noticed. They did not budge even 1 cent on the purchase price of our 2023 Outback. They said "new cars don't get negotiated. There is a car shortage." It took all day to try to get the deal we wanted. It was a poor experience, very stressful. We won't buy there again and we won't recommend it to anyone. My last car was purchased online and I will do the same next time. More
by guardiansjune
