Castle Subaru of Portage

Quick service with great communication I consider Castle the best dealership I have ever worked with. I am a lifetime customer. I am Looking forward to many years ahead. Thank you. I consider Castle the best dealership I have ever worked with. I am a lifetime customer. I am Looking forward to many years ahead. Thank you. More

routine oil change and inspection Did not feel was taken care of in order of appointments. I only came in for a scheduled routine oil change and inspection. Two other customers came in Did not feel was taken care of in order of appointments. I only came in for a scheduled routine oil change and inspection. Two other customers came in after me for similar services and left before my car was even ready. I changed over to Castle for better service, just recently bought a new Forrester from Castle and still have my other Forrester. For many years I have been dealing with IA and felt I was not getting the service as I would expect, hopefully the service at Castle will get better and more efficient. Also my name was misspelled and I told the service man to change it and I see it is still misspelled in this email More

Steve.is great to work with Steve is great to work with, friendly and appears sincere in trying to help you out. If It is posted that a loaner car is available then it should be Steve is great to work with, friendly and appears sincere in trying to help you out. If It is posted that a loaner car is available then it should be available, which it was not. More

Good Experience Happy with overall experience. Lots of inventory with competitively priced vehicles. Great salesman that was knowledgeable, helpful, and went the extr Happy with overall experience. Lots of inventory with competitively priced vehicles. Great salesman that was knowledgeable, helpful, and went the extra mile. Would recommend dealer to others. More

Easy, nice selection, fair and honest. Just bought a new used car. Love it! Nice clean car. Honest and good deal on it. Lovely salesman Frank. Look forward to dealing with them for the next Just bought a new used car. Love it! Nice clean car. Honest and good deal on it. Lovely salesman Frank. Look forward to dealing with them for the next cars. More

Excellent Sales (Reese Lake). Slow process. I would highly recommend Castle for purchase of a new Subaru vehicle. Our salesman, Reese Lake, went above and beyond during our purchase and pick up I would highly recommend Castle for purchase of a new Subaru vehicle. Our salesman, Reese Lake, went above and beyond during our purchase and pick up of the new vehicle. My concern is the SLOW process to pay for the car (cash) and having to wait for the paperwork for the title, etc to be mailed to me (I don't know when). On previous purchases at other dealerships, the paperwork was given to me at the time of purchase and the process to pay for my vehicle was a LOT faster. More

Anazing Frank was the best sales person I have ever had! Quick and easy process from start to finish! Will definitely come back and refer friends and family! Frank was the best sales person I have ever had! Quick and easy process from start to finish! Will definitely come back and refer friends and family! More

Excellent Sales team will bend over backwards to take care of the customer. I would highly recommend the dealership to anyone looking to buy a new or used vehic Sales team will bend over backwards to take care of the customer. I would highly recommend the dealership to anyone looking to buy a new or used vehicle More