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Castle Subaru of Portage

Portage, IN

4.3
422 Reviews
Welcome to Castle Subaru of Portage, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Portage, Valparaiso, Chesterton, Hobart, and Michigan City by delivering a seamless and enjoyable car-buying experience. At Castle Subaru of Portage, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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6100 US-6

Portage, IN

46368

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Showing 422 reviews

May 09, 2019

Excellent friendly staff Every single person I’ve dealt with at Castle is so friendly and professional!! They go above and beyond here ! I won’t go anywhere else they have my More

by salon218michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sattler, Mario , Mark Sattler
May 08, 2019

excellent came in for simple repair of tail light on a Saturday. work was done in a timely manner. all personnel were extremely friendly. I came in with my dog. More

by bjb34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names
May 08, 2019

Excellent Service and Friendly Staff Very homey place, made me feel welcome and appreciative of my purchase. Mike Roman was an outstanding salesman and I will recommend him to anyone that More

by Brenden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Roman, David Spudic, David Spudic, Mike Roman
May 01, 2019

19 Days They had my car for 19 days to fix two leaks. Gave my car back and now it is making an awful noise. Very unhappy with the amount of time it took and t More

by Macshack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
May 02, 2019 -

Castle Subaru of Portage responded

Thank you for taking the time to leave us a review. We would like to speak with you about the new noise you are experiencing. Please contact our GM Mike at mguistolisi@castleguy.com so that we can restore your confidence in our business.

April 30, 2019

Outstanding The dealership was easy to find and locate. Everyone from the beggining to the end was very friendly and helpful. Mike Roman was the best salesman More

by ZACH_WISCHNOWSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Roman, David Spudic, Mark Fentress, David Spudic, Mike Roman
April 29, 2019

did very well Did well for service kept me informed on what it needed and possiably what to expect in the future. Cabin filter and air filter $82.00 to put in went More

by BACHA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department is very good Steve helps out a whole bunch
April 26, 2019

Awesome first Subaru purchase experience Courtesy and superior customer service was the highlight of our purchase! Tony and Mario are very personable and we were handles exceptionally well!! More

by Kjoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Alvarez, David Spudic, David Spudic, Tony Alvarez
April 26, 2019

Repair on recall of airbag. Great job! Super friendly serviceman. Was able to get in much faster than the Merrillville dealership. Will use you in the future. The list if service More

by charlafpowell117
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't recall the name of the service intake person but he was very good and friendly.
April 26, 2019

Reece Lake was a pleasant and knowledge salesman . The internet ad on Autotrader.com is what got us to Castle Subaru. Mark finished the deal with an offer that was acceptable to both sides. More

by Legacy Buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Spudic, Mark Fentress, Reece Lake--sales, David Spudic
April 24, 2019

Impressive I was very impressed by the professionalism of the dealership and it’s staff! Everyone made me feel like I was a part of the family. More

by CEKJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Salinas, Frank Salinas
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