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Castle Subaru of Portage

Portage, IN

4.3
422 Reviews
Welcome to Castle Subaru of Portage, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Portage, Valparaiso, Chesterton, Hobart, and Michigan City by delivering a seamless and enjoyable car-buying experience. At Castle Subaru of Portage, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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6100 US-6

Portage, IN

46368

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Showing 422 reviews

July 29, 2019

Great Experience Juan and Wade were both excellent! They were professional, friendly, and got me in and out very fast, so I could make it to my business meeting on tim More

by tbottner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Wade
Jul 29, 2019 -

Castle Subaru of Portage responded

Although your time with us was short, we are happy to hear it was a pleasant one! Juan and Wade will be delighted to hear your kind words. We hope to see you again soon!

July 24, 2019

Excellent service and everyone was so friendly. Derrick was extremely knowledgeable with the vehicle we purchased and answered all of our questions regarding the Outba More

by ABRADLEY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick Davis, Joe Karczewski
Jul 29, 2019 -

Castle Subaru of Portage responded

Thank you so much for such a positive review! We appreciate your business, and are happy to hear that Derrick was able to make your experience a great one! Visit us again soon!

July 22, 2019

Fabulous people to do business with. Mario from the service department is a top notch guy, his customer service skills are great, everyone is just awesome, I’m a picky person and they tol More

by susanbear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and service manager, and i believe a man named Dave.
Jul 29, 2019 -

Castle Subaru of Portage responded

Susan, thank you for taking the time to leave us a positive review. We appreciate your feedback and are sure that Mario will appreciate your kind words. We hope to see you again soon!

July 19, 2019

Yes, Ma'am Ron was the young man who helped me with the purchase. I was the weirdo who really was focused only on the color of the car and he accommodated the wa More

by DOKMARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Spudic, Mark Fentress, Ron Braman, David Spudic
Jul 29, 2019 -

Castle Subaru of Portage responded

Thank you for your kind words about Ron. We are glad that he was able to accommodate you and make your experience with us a great one. Customer service is our number one priority, and we take great pride in providing top-notch service! We hope to see you again soon, until then have a great day!

July 19, 2019

Sunroof repair With a little over 800 miles on my brand new ascent my sunroof splintered. It did not totally shatter thank god. They ordered my new installed in a t More

by elb0201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Jul 29, 2019 -

Castle Subaru of Portage responded

We are delighted to hear that Mario was able to provide you with a good experience. We value your business and hope to see you again soon!

July 15, 2019

Best Buy ever! Great dealer. Very friendly. He didn’t try to rush us at all and was extremely helpful and courteous! I got to drive the car around all day and bring More

by alyssamerrittmerritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Turpa, David Spudic, Mike Guistolisi, Eric speck and joe amore , David Spudic, Jon Turpa
Jul 30, 2019 -

Castle Subaru of Portage responded

Alyssa, we want to thank you for taking the time to leave us a 5-star review! We are so happy to hear that you got to buy a vehicle with us. We appreciate your business, and hope you visit us again soon!

July 05, 2019

terrific service! Derrick went above and beyond to get us the car we wanted and gave us what we wanted as far as a lease deal, and then some! Highly recommend Castle ! More

by JEFFKRAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick Davis, Justin Williams, Justin Williams
Jul 30, 2019 -

Castle Subaru of Portage responded

Jeff, thank you for leaving us such a positive review. We are so pleased to hear that Derrick did all that he could to get you the car you wanted! Derrick will appreciate your kind words, and will be happy to help you again during your next visit!

July 03, 2019

Smooth running dealership From the moment we approached the sales rep (Ron) we were treated with great respect. He explained the features and benefits well. Andrew/Marilyn Pet More

by MARILYNPETRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Spudic, Joe Karczewski, Ron ?, David Spudic
Jul 30, 2019 -

Castle Subaru of Portage responded

Andrew and Marily, customer service is our number one priority, and we are delighted to hear that Ron exemplified that. Be sure to come back and visit us again soon. Until then, have a great day!

June 27, 2019

Exceptional Experience Everyone was pleasant and accommodating. Waiting area is comfy and inviting and loved they had snacks and water. Andrew was my salesman in January a More

by HappyClient
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Plebanski, Andrew Plebanski
Jul 30, 2019 -

Castle Subaru of Portage responded

We are thrilled to hear that you had an exceptional experience with us and our team. Andrew is sure to appreciate your kind words. We want to thank you for taking the time to leave us a 5-star review. Visit us again soon!

June 26, 2019

Great Experience My service rep, Juan was efficient, polite, friendly, and professional. It was my first time to the dealership and it was a great experience. Thanks! More

by tbottner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 07, 2019 -

Castle Subaru of Portage responded

Thank you for taking the time to leave us a 5-star review. We are thrilled to hear that Juan was able to provide you with a great experience! We hope to see you again soon!

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