Castle Subaru of Portage

Excellent service and everyone was so friendly. Derrick was extremely knowledgeable with the vehicle we purchased and answered all of our questions regarding the Outba and everyone was so friendly. Derrick was extremely knowledgeable with the vehicle we purchased and answered all of our questions regarding the Outback. More

Fabulous people to do business with. Mario from the service department is a top notch guy, his customer service skills are great, everyone is just awesome, I’m a picky person and they tol Mario from the service department is a top notch guy, his customer service skills are great, everyone is just awesome, I’m a picky person and they tolerate me very well. More

Yes, Ma'am Ron was the young man who helped me with the purchase. I was the weirdo who really was focused only on the color of the car and he accommodated the wa Ron was the young man who helped me with the purchase. I was the weirdo who really was focused only on the color of the car and he accommodated the wackiness. Very polite (how often do young people say "Yes, ma'am" these days?). Explained things well, and seemed to enjoy his job. More

Sunroof repair With a little over 800 miles on my brand new ascent my sunroof splintered. It did not totally shatter thank god. They ordered my new installed in a t With a little over 800 miles on my brand new ascent my sunroof splintered. It did not totally shatter thank god. They ordered my new installed in a timely fashion and installed it. Unfortunately during installation someone must have scratched it with their belt. After further wet sanding it mostly came out. Mario was more then helpful during the whole experience. More

Best Buy ever! Great dealer. Very friendly. He didn’t try to rush us at all and was extremely helpful and courteous! I got to drive the car around all day and bring Great dealer. Very friendly. He didn’t try to rush us at all and was extremely helpful and courteous! I got to drive the car around all day and bring it back later that evening to buy! ?? More

terrific service! Derrick went above and beyond to get us the car we wanted and gave us what we wanted as far as a lease deal, and then some! Highly recommend Castle ! Derrick went above and beyond to get us the car we wanted and gave us what we wanted as far as a lease deal, and then some! Highly recommend Castle ! More

Smooth running dealership From the moment we approached the sales rep (Ron) we were treated with great respect. He explained the features and benefits well. Andrew/Marilyn Pet From the moment we approached the sales rep (Ron) we were treated with great respect. He explained the features and benefits well. Andrew/Marilyn Petro More

Exceptional Experience Everyone was pleasant and accommodating. Waiting area is comfy and inviting and loved they had snacks and water. Andrew was my salesman in January a Everyone was pleasant and accommodating. Waiting area is comfy and inviting and loved they had snacks and water. Andrew was my salesman in January and he saw me and made sure to say Hi and ask how everything is going. He is Awesome!!!! More

Great Experience My service rep, Juan was efficient, polite, friendly, and professional. It was my first time to the dealership and it was a great experience. Thanks! My service rep, Juan was efficient, polite, friendly, and professional. It was my first time to the dealership and it was a great experience. Thanks! Terese More

Position experience with Castle dealership I live more than an hour away from the dealership and needed a ride to pick up my new car. The dealership sent a driver from Portage to pick me up and I live more than an hour away from the dealership and needed a ride to pick up my new car. The dealership sent a driver from Portage to pick me up and bring me to Castle. Great service! More