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Castle Subaru of Portage

Portage, IN

4.3
422 Reviews
Welcome to Castle Subaru of Portage, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Portage, Valparaiso, Chesterton, Hobart, and Michigan City by delivering a seamless and enjoyable car-buying experience. At Castle Subaru of Portage, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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6100 US-6

Portage, IN

46368

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Showing 422 reviews

February 12, 2025

Salesman Wes was great, no pressure. Enjoyed the process. Car came in earlier then expected which was a bonus. More

by Mkgary5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Bazaar, Wes Griffith
Feb 12, 2025 -

Mkgary5 responded

Love the car

October 14, 2024

Andrew was awesome Process was fluid Very good experience Best experience i have had in years More

by mpritikin29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Plebanski
September 13, 2024

Everyone one from the salesman Reese to the finance person was friendly and helpful. A large selection of cars and excellent service More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reese Lake, Stephanie Bazaar
September 02, 2024

Jay (saleperson) and his Mgr decided to take possession of truck that broke down, that I had to tow at my expense. They did not ask if we were okay or state any intentions or permissions to take the vehicl More

by OLM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Ellis
May 24, 2024

WORST experience yet again with this dealerships service department! Dealt with Sam I’m guessing he’s full name is Samantha! I just bought a car from a few weeks ago & the check engine light is back on for More

by Licia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Guistolisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam or Samantha in service department , Ricky Cernak
April 17, 2024

Castle Subaru gives the absolute best customer service for both purchasing and servicing a vehicle!! So friendly and will go above and beyond to make sure you are completely satisfied!! More

by laurensam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Williams
February 13, 2024

Love Subaru Service Dept. They are ready as soon as I pull my car in no waiting always ontime with appt. Always in and out on my way when dropping off or picking up my car. I More

by dsnikda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Staff is always on top of their game. Keep me informed throughout the whole process by text.
Feb 16, 2024 -

Castle Subaru of Portage responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 28, 2023

Great experience. .From Samantha who set up appointment and loaner vehicle , Ted Smith service advisor, who accepted auto and kept us up to date by text, phone etc. Ver More

by evebevis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown video employee in service
Dec 19, 2023 -

Castle Subaru of Portage responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 25, 2023

No hassle. Professional. Friendly. Courteous. I came from out of state to buy a car and David was kind enough to pick me up from the train station. More

by Scot.Ewy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yendl, Stephanie
Dec 19, 2023 -

Castle Subaru of Portage responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

November 21, 2023

After another service event, I will be going back when necessary. Every time I take my car there for service I wait hours for a call back and end up having to go back to have something redone. The staff a More

by conway.sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
Dec 19, 2023 -

Castle Subaru of Portage responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you are willing to give us another chance. Please reach out to us at (219) 764-5020 so we can work towards a resolution.

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