Castle Subaru McHenry

Just a really nice car buying experience, kind folks—very communicative and helpful. I look forward to going to this dealership for service as well. communicative and helpful. I look forward to going to this dealership for service as well. More

Cesar was great! He helped me out through the process in a non rushed manner. He was kind and helpful with a lot of requests! Definitely get your sale with Cesar :) He helped me out through the process in a non rushed manner. He was kind and helpful with a lot of requests! Definitely get your sale with Cesar :) More

My new car purchase at Castle Subaru in Mchenry was a 5 STAR experience! I just purchased a 2025 Outback Wilderness and traded in a vehicle. My reasons are as follows: Price Points – - The negotiated pr STAR experience! I just purchased a 2025 Outback Wilderness and traded in a vehicle. My reasons are as follows: Price Points – - The negotiated price was stellar. - The promotional finance rate. - Top dollar for my trade in plus tax credit towards new vehicle. - Price of extended warranty (I choose to purchase.) Dealer Customer Service/Staff – - My sales consultant, Andersen, is an outstanding young man. He is polite, respectful, knowledgeable and not pushy [at all], he was on point and straight forward; no game playing needed. I had the best experience buying a car for myself with him. - The General Sales Manager, Nicole, is on her game! Super nice, super helpful, friendly, polite and Nicole will 100% do what she promises. She makes it happen! - Victor, in the Finance Office, where you sign all your paperwork [and any additional Add-Ons you may like] is easy going and very nice to close out your purchase. He is not pushy, like most in the finance office are, he is respectful of your answers and is a cool guy to chat with about cars or anything. For my new car purchasing (over 12), Victor has been the best finance office experience to date. Overall, the only other time I had such a positive experience was when we bought my fiancé a new car in 2022. For me, Castle Subaru was the best new car buying experience to date. No pressure, No hassles, No xx, GREAT Customer Service, Great OTD pricing/finance rate/trade in, and everything completed online after test driving then went in the next day with my fiancé for about an hour…and off we went. Easy Peasy! More

I recently leased a 2025 Forester, and wow, is it great! The level of customer service I received throughout the process was excellent and impressive. The team at Castle are all people of integrity. The Sub The level of customer service I received throughout the process was excellent and impressive. The team at Castle are all people of integrity. The Subaru Brand Manager, Calvin Knutsen, is just the best. I was a bit indecisive at times, and he was totally patient and kind with me as I worked through it. His top priority was ensuring that I was completely satisfied with the car I chose. Max Poduch, the Sales Consultant, has an easygoing personality that made him a pleasure to work with. I’ve been leasing cars for a number of years and have worked with many dealers in the past, and I can honestly say that this is the best dealership I have ever worked with. The team here puts your needs first-there is no pressure to make a sale. I found the pricing reasonable, and the leasing process was a breeze (thank you, Josh Hastings!). I highly recommend Castle for your next car!! More

Great staff (here's looking at you George). Easy buying experience. We never thought of buying a Subaru and only looked because it was next door to Kia. Glad we did! Easy buying experience. We never thought of buying a Subaru and only looked because it was next door to Kia. Glad we did! More

One of the BEST car purchase experiences! Sales Expert, Brittany, was AWESOME with the sales aspect, Finance Manager, Jason. closed the deal with a smile and Rich from the Service Department Sales Expert, Brittany, was AWESOME with the sales aspect, Finance Manager, Jason. closed the deal with a smile and Rich from the Service Department was extremely helpful, with our used car purchase. GREAT TEAM ENVIRONMENT @ the CastleAuto Group in McHenry!!! More

beautiful experience. they have a pet friendly dealership, my dog got treats and loving's from not just the staff but fellow Subaru owners!! I will always return to servic they have a pet friendly dealership, my dog got treats and loving's from not just the staff but fellow Subaru owners!! I will always return to service here. Though i live closer to a different subaru dealer, I went there a couple times and it felt boring and very smushed in. This has not one but two waiting rooms. AND a snack bar with oreos More

Very nice! They have good car and very kind services. I do not have job so couldn’t buy today but they very kind to me and my wife. We were looking at cars for They have good car and very kind services. I do not have job so couldn’t buy today but they very kind to me and my wife. We were looking at cars for taking our children to sports activities annd for grocery annd visiting family in out of state and their Subarus were very good cars. When money is better we will return! Thank More

I wanted a car, and they literally got me the car I wanted exactly how I wanted it in maybe 3 days and they didn’t even have my pay extra to go get it. Absolutely amazing work I didn’t even feel pressu wanted exactly how I wanted it in maybe 3 days and they didn’t even have my pay extra to go get it. Absolutely amazing work I didn’t even feel pressured to do anything. More

Absolutely wonderful. Though I did not buy due to deciding to move to Europe I would have bought if the option to send me vehicle here!!! They were honest with me and gave Though I did not buy due to deciding to move to Europe I would have bought if the option to send me vehicle here!!! They were honest with me and gave me a great experience and made sure that I was explained everything so I didn’t feel like I had any questions or anything to worry about!!! Most importantly the staff made sure that I was fed! The snack bar was amaze!!!! I would suggest anyone who lives within 50 miles to come here!!!! I have gone dealer to dealer because they have all proven that the salesmen rumor is true. But when I finally visited castle I was proven wrong!!!! No games no gimmicks at castle Subaru!!! I have recommended all of you to my friends and family and hope you guys get the praise you deserve. More