Castle Rock Ford

Friendly and efficient The service agent processed my truck into the shop's workflow quickly. Technician was thorough and addressed service questions I had noted. They didn The service agent processed my truck into the shop's workflow quickly. Technician was thorough and addressed service questions I had noted. They didn't try to up-sell me on other services that aren't needed at this time. More

Fabulous!! This was my second time dealing with Medved, a few years ago with my son! Eric Cody was very helpful and attentive to my needs and price range. Thank This was my second time dealing with Medved, a few years ago with my son! Eric Cody was very helpful and attentive to my needs and price range. Thank you Laura H More

Very Pleased My daughter recommended this dealership because she has had very good luck buying her last 2 vehicles there. We went knowing we wanted an SUV but not My daughter recommended this dealership because she has had very good luck buying her last 2 vehicles there. We went knowing we wanted an SUV but not sure what brand or model to buy. Eric Cody spent time with us showing us a few different models, then we found the one for us. we purchased a Ford Edge, we love the color and everything about it. Eric Cody was with us every step of the way and did an excellent job explaining all the features included on our car. More

very easy to work with Very pleasant dealership to work with from parts to sales, quick to get step bars for new 2016 f-250sd. still happy to see you walk thru the door. Very pleasant dealership to work with from parts to sales, quick to get step bars for new 2016 f-250sd. still happy to see you walk thru the door. More

Terrible service department Have gone around the horn with Ford Service department for years. Until finally I almost get in an accident because the rear brakes go out on my car ( Have gone around the horn with Ford Service department for years. Until finally I almost get in an accident because the rear brakes go out on my car (which ford service replaced 2 weeks prior). Finally quite banging my head into a wall and quit going to MedVed ford service. Now I've been turned in to collections by Hertz rent a car because MedVed isn't paying their bills! It took the service department almost 2 weeks to figure out how to fix my brakes so I was told I would be compted a rental car. Unbelievable. More

STILL FILLING THE OIL 1/2 QUART LOW, TIME AFTER TIME! SERVICE WRITER JOHN WOODS EXCELLENT. I HAVE WRITTEN JOHN MEDVED ABOUT THE OIL, NEVER RECEIVED AN ANSWER. DID RECEIVE AN ANSWER FROM THE MGR. HOWEVER SERVICE WRITER JOHN WOODS EXCELLENT. I HAVE WRITTEN JOHN MEDVED ABOUT THE OIL, NEVER RECEIVED AN ANSWER. DID RECEIVE AN ANSWER FROM THE MGR. HOWEVER. ACCORDING TO JOHN WOODS, MEDVED DOES ABOUT 1000 OIL CHANGES A MONTH. FILLING THE VEHICLES 1/2 QUART LOW, WELL, DO THE MATH. BIG MONEY HERE. ARE THEY INSTRUCTED TO DO THIS, I DON'T KNOW, BUT VERY SUSPECT. More

ocfrd489 I ended up being happy with my purchase but it took a few trips to get it done. My Salesman Eric Cody stuck it out and we found what I was looking for I ended up being happy with my purchase but it took a few trips to get it done. My Salesman Eric Cody stuck it out and we found what I was looking for. Love the Truck!!! More

Great! This is my second time purchasing from Medved Ford and again it was a very easy, comfortable, stress free transaction. All the guys are really easy to This is my second time purchasing from Medved Ford and again it was a very easy, comfortable, stress free transaction. All the guys are really easy to work with and make a normally stressful thing into a fun and exciting experience. More

I had a great experience with frendly service and staff It's a great place to get service done I really enjoyed my experience. They have a nice waiting waiting room with a good coffee. I would definitely It's a great place to get service done I really enjoyed my experience. They have a nice waiting waiting room with a good coffee. I would definitely recommend my friends and family coming in. More

New Truck Excellent dealership. I felt like I was dealt a very good hand. The financing was on excellent terms, a surprising low rate which not even my bank cou Excellent dealership. I felt like I was dealt a very good hand. The financing was on excellent terms, a surprising low rate which not even my bank could offer. More