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Castle Rock Ford
Castle Rock, CO
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Great service I can actually say that every time I go to the Quick Lane I get friendly advisors and the service is done correctly and my car is returned running gre I can actually say that every time I go to the Quick Lane I get friendly advisors and the service is done correctly and my car is returned running great! More
Used truck purchase I called the dealership and arranged a time to look at used trucks they had in my price range. The appointment went smoothly and we found one to suit I called the dealership and arranged a time to look at used trucks they had in my price range. The appointment went smoothly and we found one to suit our needs and price range. The bargaining was easy and fair as was the closing of the deal. More
New Used Car Our salesman, Eric Cody, was extremely helpful. He took his time with us and made sure we got into the right vehicle. He was very knowledgeable about Our salesman, Eric Cody, was extremely helpful. He took his time with us and made sure we got into the right vehicle. He was very knowledgeable about the vehicles and was able to explain the differences between vehicles in layman terms. He got us into a vehicles in 1 visit and made sure we were comfortable with the payments and our vehicle. The Finance people were also surprisingly helpful :) Will definitely recommend! More
Buying a new F150 King Ranch The dealers website showed the Medved ePrice as $51,589. When I received their quote it showed the price as $56,340. When I asked about the approximat The dealers website showed the Medved ePrice as $51,589. When I received their quote it showed the price as $56,340. When I asked about the approximate $5,000 difference in price I was told it was because I was going to finance the vehicle with the Ford zero percent financing and because I asked for the Kelly Blue Book price for my trade-in. There was nothing on their web-site that said if you took advantage of their ePrice I could not finance my truck with Ford. It felt very much like "Bait & Switch" to me. More
Oil change and tire rotate Service Adviser Nicole was very helpful when I asked her about my tires, Goodyears, and the Michelins. Also she kept me informed on the status of my F Service Adviser Nicole was very helpful when I asked her about my tires, Goodyears, and the Michelins. Also she kept me informed on the status of my F-150. I'll be back to see her on my service needs. More
Fast and Convenient The Quick Lane service at MedVed Ford is fast and convenient. I arrived shortly after they opened and the service manager was prompt and ready to tak The Quick Lane service at MedVed Ford is fast and convenient. I arrived shortly after they opened and the service manager was prompt and ready to take my truck in for service. He promised it within the hour and delivered in 45 minutes. If you live in Castle Rock area, this is a great way to go - no appointment was necessary. I will use this service option again. More
Excellent Alex and Tavis and Jennifer were great! Upfront, honest, and easy to deal with. A nice change for a buying experience! As an A-plan buyer, I highly Alex and Tavis and Jennifer were great! Upfront, honest, and easy to deal with. A nice change for a buying experience! As an A-plan buyer, I highly recommend Medved. Thank you. More
Thank you! Tavis and Shawn were absolutely amazing! Very smooth process! Michelle was also awesome and the 3 of them made purchasing 2 cars in one day as seamles Tavis and Shawn were absolutely amazing! Very smooth process! Michelle was also awesome and the 3 of them made purchasing 2 cars in one day as seamless as possible. We will recommend you to EVERYONE! More
Cracked Windshield on new 2015 F150 Platinum Michael, went to great lengths to assist me with this problem, and helped me place an order for a replacement windshield since, this is a special glas Michael, went to great lengths to assist me with this problem, and helped me place an order for a replacement windshield since, this is a special glass and only Ford at this time can provide it. I've been disappointed in the past with Medved's service department and was very reluctant to even go there this time but dealing with Michael has changed that for me. More
2016 F150 Great experience purchasing new F150. Delivery day took a little longer than we hoped for but overall it was great working with Dmitry and Kate. Great experience purchasing new F150. Delivery day took a little longer than we hoped for but overall it was great working with Dmitry and Kate. More