Castle Rock Ford

Outstanding Our experience at your dealership was outstanding. And our salesman Ryan Pacheco was great. He was one of the best salesman we've ever had when buyi Our experience at your dealership was outstanding. And our salesman Ryan Pacheco was great. He was one of the best salesman we've ever had when buying a car. More

Great experience! Shawn O'Neill (our sales professional) made the purchase of a new truck a painless process. I myself have been in sales for over 30 years and I apprec Shawn O'Neill (our sales professional) made the purchase of a new truck a painless process. I myself have been in sales for over 30 years and I appreciate a "no pressure" approach to car buying. The whole staff was courteous and efficient and did not engage in playing games. I usually dread stepping onto a car lot, but Medved has earned my respect and future business! More

Friendly service and very helpful My overall experience was great. Kyle the salesmen was very helpful and friendly. I would recommend him to friends and family. The service was also fa My overall experience was great. Kyle the salesmen was very helpful and friendly. I would recommend him to friends and family. The service was also fast and efficient. That was very much appreciated. More

Return Customer Just purchased our second new Ford in one year from Medved. Ryan Pacheco and his team did a great job meeting our very specific requirements for a ne Just purchased our second new Ford in one year from Medved. Ryan Pacheco and his team did a great job meeting our very specific requirements for a new 2016 Explorer for my wife and in meeting our pricing/trade-in requirements as well. Very friendly staff just as I expected based on my experience last summer when I bought my new F-150. More

Great Dealership to work with I bought a 2014 Ford F-150 from Eric Cody, it was a pleasure to work with him. Very polite and professional. He worked with me on price to make it f I bought a 2014 Ford F-150 from Eric Cody, it was a pleasure to work with him. Very polite and professional. He worked with me on price to make it fit my budget, he came down quite a bit for me. The entire process went smoothly and he had all the paperwork in order to get me and my family out of there quickly. Nice to have all the car dealerships on one lot, this allowed me to compare all makes and models side by side. Will continue to shop through Medved. Service department is polite and friendly; willing to help a customer who is truly in need. Great dealership. More

Buying a car at Medved Ford, Castle Rock CO Kyle Hartman helped us buy our new vehicle. He answered our online inquiry with quick text responses. If he didn't know the answer, he got it. Kyle Kyle Hartman helped us buy our new vehicle. He answered our online inquiry with quick text responses. If he didn't know the answer, he got it. Kyle was great. More

Service Completed ahead of schedule The service center was able to schedule my appointment within the same week and the repair was covered under the extended warrenty! Their standard 16 The service center was able to schedule my appointment within the same week and the repair was covered under the extended warrenty! Their standard 16 point uncovered a need for an air filter and low charge battery. I was appreciative to get those items taken care of in the same visit. More

Customer service The work on my truck is okay BUT Why not send my vehicle through a quick car wash. I've used other dealers and my car is always clean when I pick it The work on my truck is okay BUT Why not send my vehicle through a quick car wash. I've used other dealers and my car is always clean when I pick it up. My bill was over $1200 and my car was just as dirty as when I brought it in. You should have BETTER customer service! More

Replace windshield Medved also replaced a section of my clear-bra. I had forgotten to include the clear-bra in the work request but Mike, my service rep, had the clear-b Medved also replaced a section of my clear-bra. I had forgotten to include the clear-bra in the work request but Mike, my service rep, had the clear-bra replacement in his notes and did the replacement during the same service call. More

Great job! Battery replacement was quick and easy. Thank you! They made it easy to use the Quick Lane service and tested my old battery to find out it had a bad Battery replacement was quick and easy. Thank you! They made it easy to use the Quick Lane service and tested my old battery to find out it had a bad cell. More