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Castle Rock Ford

Castle Rock, CO

4.4
1,140 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,140 reviews

March 07, 2017

Quality sales staff I've been dealing with buying &a selling vehicles for over 40 years. It takes a solid sales staff on the front lines. they can make or brake anyone's More

by Bobby3500ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John cook
March 03, 2017

Kendall at medved Castle Rock was very knowledgeable. I had a great experience, I feel like I got the perfect vehicle for me. Kendall spent a lot of time explaining various features. Jennifer made the fi More

by jasper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Sayor, Jennifer in financing
March 03, 2017

Service center damaged our not even year old truck After we had service down to our truck service manager saw the damages done to our truck. Never received a call to bring our truck back in for repairs More

by Crummyservicecenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service center manager
February 27, 2017

Wonferful Experience Much thanks to Alexis Enriquez and his fellow staff for making my purchase go smoothly...Medved did a great job with pricing and detailing the new veh More

by robkinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Enriquez
February 27, 2017

thank you shawn Shawn O'Neill was easy to work with. We didn't play games with price. I told him what I wanted and minutes later I signed. Thanks again More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn O'Neil and Tavis Hagans
February 25, 2017

Awesome My sales man Eric Cody was great! I was not pressured at all. They made my experience awesome and I would definitely recommend them. Thx More

by Montoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
February 24, 2017

New truck The day was long but we made a deal and left in new truck. Kyle was great and walk us threw everything. We learned alot about why we went to this deal More

by Larry123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
February 18, 2017

Quick Lube and other work done on a F-150 The Quick Lube person, Nikki, was polite and professional and Lube crew finished the work in a reasonable amount of time. Overall it was a good expe More

by Lady from Sedalia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki, Lube crew
February 16, 2017

Great service all the way around. :) Went in for an oil change, got my fluids topped off, oil changed, and tires rotated all within an hour wait time. More

by angelcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service didn't know the names
February 14, 2017

Engine Light & regular service Great experience. Difficult diagnosis but kept me informed during the process. Took the time to figure out the problem. Very easy to schedule this app More

by MJSpain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Potter
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