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Castle Rock Ford
Castle Rock, CO
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Easy purchase Used a build sheet to order just what I wanted as opposed to buying one on the lot. Kendall Saylor was outstanding in knowledge and patience. The wif Used a build sheet to order just what I wanted as opposed to buying one on the lot. Kendall Saylor was outstanding in knowledge and patience. The wife and I met and discussed a F350 on four separate occasions before the actual ordering of the truck. At 69 years young I have had many vehicles through the years and this has been the best experience with any sales person to date. To all that ask after seeing my new truck, the response is...go see Kendall More
Great Service!! Everything was great. The staff are friendly and everyone is walking around with a smile. They new exactly what my truck needed and handled it while I Everything was great. The staff are friendly and everyone is walking around with a smile. They new exactly what my truck needed and handled it while I was working. The truck was completed by the time I got back to the shop. More
Great Experience Steve Kiyan was great! We got the best possible deal with no hassles. He knew the car well and was very personable. Thank you very much. Steve Kiyan was great! We got the best possible deal with no hassles. He knew the car well and was very personable. Thank you very much. More
Great Sales Experience We walked into Medved Ford in Castle Rock after having spent a full day prior at other Denver Metro Area Dealerships. We met Shawn O'Neill and subse We walked into Medved Ford in Castle Rock after having spent a full day prior at other Denver Metro Area Dealerships. We met Shawn O'Neill and subsequently Sales Manager Tavis Hagans. We presented Shawn with our purchase capabilities and limitations. We allowed him with some flexibility in the vehicle options and he and Tavis worked within those limitations. They found what we wanted and within our specifications. Not only that, they made us a deal that we were happy with. My wife and I had a pleasurable experience. I have to say that Shawn is extremely knowledgeable about the vehicles. He provided us with the best post purchase vehicle explanation of the vehicle features that I have ever received. He was precise and quick, speaking as if he had made the car himself, but in a way that made you feel great about the purchase. This was one of the most stress free purchases of a vehicle that we have ever made. Beyond that, I found both Shawn O'neill and Tavis Hagans to be honest and sincere. They are both completely approachable, knowledgeable and likeable. We will totally seek them out for our next vehicle purchase. It's one thing for someone to find a car brand they like or a dealership they like, but we have found two people in sales that we really like. Thumbs UP! More
Very positive buying experience Our salesman Steve Kiyan was very nice and knowledgeable about the F150 series. Kept us informed of the next steps during the buying experience. Highl Our salesman Steve Kiyan was very nice and knowledgeable about the F150 series. Kept us informed of the next steps during the buying experience. Highly recommend Steve. More
Got me in for oil change/tire rotation on stop in basis Service was prompt and got me in right away on drop in basis. Girl at desk very friendly. Best to come in as a drop in after 1:30pm in the day. Service was prompt and got me in right away on drop in basis. Girl at desk very friendly. Best to come in as a drop in after 1:30pm in the day. More
Great truck buying experience! I found Medved Ford in Castle Rock because of their inventory of Ford F350 Superduty trucks. I really want to thank salesman Shawn O'Neill and sales m I found Medved Ford in Castle Rock because of their inventory of Ford F350 Superduty trucks. I really want to thank salesman Shawn O'Neill and sales manager Tavis for their exceptional efforts in making my recent F350 purchase the best possible experience! I highly recommend this dealership! More
They had one in Stock Medved was the 2d Ford dealer that I went to Monday. I was met by Robert and he asked me what I was interested in. I told him that I wanted an F150 XL Medved was the 2d Ford dealer that I went to Monday. I was met by Robert and he asked me what I was interested in. I told him that I wanted an F150 XLT with at least a 10,000 lb tow capacity and the specific options that I wanted and the options which I found desirable. I expected to order a truck to get what I wanted. He spoke to a couple people and then introduced me to Kendall. Robert had informed Kendall of what I wanted and Kendall did a vehicle search. The vehicle he found, on their lot, was better equipped than what I wanted to pay and when I told Kendall this, he asked if they offered a good deal, would I take it. End of year 2017, it was a good deal and I am extremely happy. Today I took the truck in to have the Linux bed liner applied and Susan was most helpful. This is my 4th Ford truck. More
AC and battery They got the work done fast, remembered me and was honest about the time frame for other maintenance work that needs to be done in the future and what They got the work done fast, remembered me and was honest about the time frame for other maintenance work that needs to be done in the future and what was imminent now. More
Excellent I have had body work performed and oil changed, staff is friendly and professional, body shop staff extremely helpful I am very pleased with service. I have had body work performed and oil changed, staff is friendly and professional, body shop staff extremely helpful I am very pleased with service. More