Castle Rock Ford

They were respectful, knowledgeable and helpful. Service was done right out front of my apartment and the tech didn’t leave any messes. He put a tarp down to catch any drips. 5/5 I’d recommend Service was done right out front of my apartment and the tech didn’t leave any messes. He put a tarp down to catch any drips. 5/5 I’d recommend More

Excellent service, very professional From the initial setting up the appointment with Nick. To having Mike preform the service. Enjoyed the experience. setting up the appointment with Nick. To having Mike preform the service. Enjoyed the experience. More

Excellent service and in and out within the time quoted. Service agent was very knowledge and helpful Service agent was very knowledge and helpful More

I appreciate the convenience of the remote service. Thank you for offering that opportunity. The technician is terrific Thank you for offering that opportunity. The technician is terrific More

Chris is the service dept was very helpful and took care of my issue quickly with constant communications. of my issue quickly with constant communications. More

Definitely love the pickup and delivery of my car! It was seamless and so easy. Will use this service again! It was seamless and so easy. Will use this service again! More

Unless given a really good reason I would not, unfortunately, recommend this service center. Their pickup and delivery was excellent. However the "technician" was unable to locate the key for the unfortunately, recommend this service center. Their pickup and delivery was excellent. However the "technician" was unable to locate the key for the wheel locks, even after being told that it was either in the glove box or with the spare tire. (it was in the spare tire tray) As a result the service and inspections were left incomplete, but they did offer to replace the wheel locks unnecessarily for $104.99. I have responded to the 2-3 emails that I have received with my disappointment as I do not like to give average to negative reviews. crickets.... More

Good service. A little pricey. As far as I know, everything is good. I’ll know more later. A little pricey. As far as I know, everything is good. I’ll know more later. More

Everything was handled in a professional manner ~ courteously and quickly. I liked receiving the text updates. I drive up from Colorado Springs and will continue to do so because of the level of serv courteously and quickly. I liked receiving the text updates. I drive up from Colorado Springs and will continue to do so because of the level of service I received. More

The service team under promised, and over delivered! I was very pleased with the service. I was very pleased with the service. More