Castle Rock Ford

Ricks truck As always the service department is perfect, quick and nice!! I would recommend anyone who drives to bring your car/truck here.. they are by far the b As always the service department is perfect, quick and nice!! I would recommend anyone who drives to bring your car/truck here.. they are by far the best. More

Service Great service, done in time!! I was informed through out the whole process! From start to finish it was an awesome experience. Thank you to all the s Great service, done in time!! I was informed through out the whole process! From start to finish it was an awesome experience. Thank you to all the staff! More

Great lease experience My wife and I had picked out exactly what we wanted in our new Expedition Max. While Medved didn't have the exact one on site, Robert Duvall quickly My wife and I had picked out exactly what we wanted in our new Expedition Max. While Medved didn't have the exact one on site, Robert Duvall quickly located us one. We worked out a fair lease deal and as soon as ours was ready, Robert delivered it to our house and went over everything in detail. More

Quick, Easy Experience Dealing with Robert Duval was one of the easiest car buying experiences I have ever had. I arrived at the dealership at 9:00 am, by 10:30 we had made Dealing with Robert Duval was one of the easiest car buying experiences I have ever had. I arrived at the dealership at 9:00 am, by 10:30 we had made a deal, located the truck I wanted to purchase and I was in the finance office signing paperwork. More

Honest review of my problem I am visiting Castle rock from WI. My Ford Explorer was just serviced in WI before the trip. Just after arriving in Castle rock the engine light cam I am visiting Castle rock from WI. My Ford Explorer was just serviced in WI before the trip. Just after arriving in Castle rock the engine light came on and stayed on. I dropped by MEDVED Ford unannounced and asked if they could look at the car. The car was out of 3 year warranty so I expected some type of cost associated with the light. Turns out the light was part of the transmission which is under a 5 year warranty. The service personnel advised me the issue was under warranty, which I would not have known. The cost for just checking the problem out was a minimum charge over $100.00. Long story short, all the charges were covered under the warranty. MEDVED ordered the part, temporarily fixed the car so it could be driven, and promptly called when the part came in. Couldn’t ask for better service, especially when my Ford Dealer was 1200 miles away. thanks to MEDVED Ford. More

NEW EXPLORER My wife and I checked the internet for sales on Ford Explorers on Saturday evening; we sent an inquiry and Ryan Quintana was back with us almost immed My wife and I checked the internet for sales on Ford Explorers on Saturday evening; we sent an inquiry and Ryan Quintana was back with us almost immediately. He had to leave a message because we were unavailable, but on Monday we called and asked him about two 2019 Explorers we were interested in. He told us he would have them ready for us to look at a set time; it was a cold morning, and those two vehicles were ready for us when we got there with the snow removed. Ryan was very professional and helpful. This was our first experience with MedVed, and we would recommend them to other people. We also inquired about a part we wanted for the Explorer, and Ryan introduced us to the parts department manager, Todd Nelson.. The part was ordered, and we were able to pick it up the next day. The parts customer service folks were very friendly and helpful. More

new truck sale kendall saylor is medved just finished buying my fifth truck from him listens to my request in detail works hard to find a match no surprises keeps kendall saylor is medved just finished buying my fifth truck from him listens to my request in detail works hard to find a match no surprises keeps me appraised of status and delivers there is nothing more finance tony maffeo same heads up kind of guy efficient and courteous I would hire both for my company More

New Car Experience Re-visited. As the GM of Medved Ford will attest to we don't buy a new vehicle very often. Our sales rep, Robert Duval Duval was excellent. The whole Medved team As the GM of Medved Ford will attest to we don't buy a new vehicle very often. Our sales rep, Robert Duval Duval was excellent. The whole Medved team made our new F-150 purchase a real pleasure. A special thanks to GM, Bill Maffeo. More

Great communication and work!! Employee dealt with: Nickey Mickelotto Nickey Mickeletto, Quick Lane Mgt was great. Corrected problems that were done by another dealership. Her Employee dealt with: Nickey Mickelotto Nickey Mickeletto, Quick Lane Mgt was great. Corrected problems that were done by another dealership. Her and tech that worked on my truck. Were great on all of my dealing at the Castle Rock Ford dealership. Will be traveling for all future repairs... From the Golden, Evergreen area. Thanks-T. More

Fantastic so happy to deal with you It is a pleasure to have met you,it was my best experience and I am 81 years old and bought a new car many times! It is a pleasure to have met you,it was my best experience and I am 81 years old and bought a new car many times! More