Castle Rock Ford

Great Quick, helpful friendly service. No messing around. Got my car in quickly and began right away with no appointment. Service desk always friendly and Quick, helpful friendly service. No messing around. Got my car in quickly and began right away with no appointment. Service desk always friendly and respectful More

Very Happy to be a Medved Customer Shawn O'Neill truly earned my business. He went the extra mile to find what I was looking for and found ways to say "yes" to my financial requirement Shawn O'Neill truly earned my business. He went the extra mile to find what I was looking for and found ways to say "yes" to my financial requirements as well. He was very responsive, professional and knowledgeable. Highly recommend reaching out to Shawn for your next auto acquisition. More

Great Customer Service The team at Medved in Castle Rock, went above and beyond for us. Robert Duval in Sales if the best. Highly recommend him for all your vehicle needs! The team at Medved in Castle Rock, went above and beyond for us. Robert Duval in Sales if the best. Highly recommend him for all your vehicle needs! More

Great Buying Experience at Medved After less than enthusiastic customer support in Colorado Springs, we made the drive to Castle Rock. We were looking for a very specific set of optio After less than enthusiastic customer support in Colorado Springs, we made the drive to Castle Rock. We were looking for a very specific set of options on a new 5th-wheel tow vehicle. Our salesman (Robert Duval) found the perfect truck in Logan, UT and had it shipped in. Very positive experience with both Sales and Finance. Medved may be a little out of your way but worth the drive! More

New truck This is my fourth new Ford purchase since moving to Colorado. My first was an F-150 and I meet Karri Smith and have gone back to her each time. She is This is my fourth new Ford purchase since moving to Colorado. My first was an F-150 and I meet Karri Smith and have gone back to her each time. She is such a joy to work with and does everything in her power to ensure that you get what you want and are satisfied with what you get. She also impressed me with her follow up after the sale. She continues to periodically check in to make sure that you continue to be satisfied and are being taken care of. I will continue to contact Karri for all my vehicle needs. More

Warranty repair I called and spoke to Trevor. He immediately knew about the problem I was encountering with our vehicle. He also knew how to resolve a more minor conc I called and spoke to Trevor. He immediately knew about the problem I was encountering with our vehicle. He also knew how to resolve a more minor concern I mentioned while we talked further a the dealer. Trevor was able to get our issue resolved in a matter of hours and did so with professionalism and excellent care for his customer. A great experience! More

Good price very good truck I talk with Shawn O'Neill when i first entered the showroom, he showed me the Ranger which i wanted, no pressure.I than went to see Brad Rafter to fin I talk with Shawn O'Neill when i first entered the showroom, he showed me the Ranger which i wanted, no pressure.I than went to see Brad Rafter to finish the deal.The only problem i had the truck needed a heavy duty hitch, Susan in service took care of this with expertise, she seems to run that area ( or should ). The over all service was very good. More

Great sales and financing staff Dimitri and his wife put me in the truck that was right for me. Kevin the sales manager got it to the right price for our budget. Kevin (the second Ke Dimitri and his wife put me in the truck that was right for me. Kevin the sales manager got it to the right price for our budget. Kevin (the second Kevin I worked with) in financing was great to work with and wrapped everything up. The staff was so courteous and accommodating to my family and me! More

Finding exactly what I wanted!! I was looking for a great deal on a V6 with towing capability. I researched several vehicles but decided to stick with Ford as I already had a Transit I was looking for a great deal on a V6 with towing capability. I researched several vehicles but decided to stick with Ford as I already had a Transit Connect. I received several invitations from the dealerships I had contacted to preview their inventory, but Shawn Oneill was the only one that emailed me exactly what I was looking for. I made an appt. for the next day and the experience couldn't have been better. He had the car I had seen online ready for a test drive, introduced me to the manager who worked out a great deal for me. And off I went into the finance department to sign papers! I drove off the lot thinking that was the easiest, friendliest car buying experience I had ever had. More

Journey ending in Purchase of new Ford Expedition My wife and I had only a positive experience at Medved Ford due to the professional interactions with several key personnel. The environment was 'non My wife and I had only a positive experience at Medved Ford due to the professional interactions with several key personnel. The environment was 'non-pressure' with a focus on customer needs. The attributes that stood out were integrity and well thought out responses to all our questions. The knowledge base on the vehicle was exceptional. Our salute to Brad Hurley and his supervisor, Brad Rafter. We wouldn't hesitate to give a strong thumbs up for any one who wants to begin the journey of investigating options for another vehicle. They 'walk the talk' bringing 'credibility plus' to Medved Ford at Castle Rock, CO. The team approach from sales personnel, to financing, to service manager....all create a seamless, pleasant environment. More