Castle Rock Ford

Best dealership experience so far! Took longer than I hoped but was treated very well and was not pressured into buying. Everyone worked to please a picky buyer. Thank you! Took longer than I hoped but was treated very well and was not pressured into buying. Everyone worked to please a picky buyer. Thank you! More

Great service center as long as you work with Susan I have worked with Medved Ford since May. I hit a rock from a rock slide on I-70 and had over $13K of work done. Muffler, transmission, suspension, al I have worked with Medved Ford since May. I hit a rock from a rock slide on I-70 and had over $13K of work done. Muffler, transmission, suspension, all of the under carriage basically. Susan was fantastic. She worked with the insurance, kept me up to date and was my "go to" person on all of the work done over the last 4 months. She researched various options to assist me in getting things fixed and offered solutions in keeping the cost as low as possible. When she went on vacation, another "agent" tried to fill in and failed to call me, failed to have my car left out so I could pick it up when they could not find what the problem was and failed to be much of assistance. So I am over all pleased with Medved service but STRONGLY suggest you work with Susan. She is a gem! More

2019 Habanero Red Ranger - Lariat - 4x4 Samuel Anderson called me after I showed interested in the 2019 Ranger as I wanted to drive one having last had a 2003 FX4 Level II. Samuel was persis Samuel Anderson called me after I showed interested in the 2019 Ranger as I wanted to drive one having last had a 2003 FX4 Level II. Samuel was persistent, not pushy, in getting me to Medved for the test drive and I was glad he was. I drove a 2019 Ranger XLT 4x4 with the most awesome Hot Pepper Red paint. After a solid on and off road test drive I was convinced it was time to move forward. Sam listen to my needs and wants like the Lariat package, Crewcab, 4x4, and that awesome color I call Habanero Red. Unfortunately, there was one in the state. Roger, the sales manager, was called into action and he found me my Ranger out in Kansas. Sam went into his victory dance and I had a big smile. 4-days later Sam and I were checking out my new Ranger and I was ready to take "Habanero" home. Thank you Sam, Roger, and Jesses the finance guy. A great experience from a solid sales team that takes care of the customer. More

NEW 2019 F150 Lariat purchase First impressions, Professional, Clean, White shirt/ tie salesmen - Second impressions, helpful and low pressure. Best experience ever with a car sa First impressions, Professional, Clean, White shirt/ tie salesmen - Second impressions, helpful and low pressure. Best experience ever with a car salesman! Ask for BRAD HURLEY. I was already in the process of ordering a 2020 F150 from a dealer in South Dakota who I've partnered with for the past 29 years of owning Fords but BRAD HURLEY sold me on Medved Ford and they worked out a deal that I just couldn't pass up. Brad Rafter was the sales manager who worked up the budget numbers (great numbers!) - but I almost walked away from the deal when Brad Rafter kinda got on my case when I told him that "I would discuss it with my wife". Don't know about you, but I've been married 34 years and we are partners in everything, especially a $50k purchase. Offended was the word, for him to think I wasn't serious, especially after fighting the I-25 construction during rush hour up from Colorado Springs. So here's a little feedback for Medved Ford Leadership - BRAD HURLEY is the guy I bought the truck from and BRAD HURLEY is the reason I came back with my wife the very next day and completed the purchase. Rafter can keep his free bottles of water... I'm 56 years old, a 25 year military veteran and for car shoppers out there I recommend you fight the I-25 traffic and take the trip to Castlerock and check out MEDVED FORD - their prices and professionalism beat out anything I've found regarding Fords or Chevy's in Colorado Springs More

Routine service on our Ford vehicles & new vehicle purchase This is our second new vehicle purchase from Medved Ford in Castle Rock CO. We chose to drive the 40 mile distance from our home to do business here This is our second new vehicle purchase from Medved Ford in Castle Rock CO. We chose to drive the 40 mile distance from our home to do business here due to the excellent point of sale services -- particularly that of Mr Shawn O'Neil. We intend to continue to be Medved customers & would highly recommend them to our family and friends. More

VERY PROFESSIONAL NAVIGATION when Exiting your facility was tricky, but everything else was SUPER. A few SIGNS could eliminate the EXIT issue. Appreciated the co NAVIGATION when Exiting your facility was tricky, but everything else was SUPER. A few SIGNS could eliminate the EXIT issue. Appreciated the courtesy of the employees. More

Excellent service Fast and professional service. The fast lane waiting area could use some upgrading. It is a nice feature that one can see their vehicle while the serv Fast and professional service. The fast lane waiting area could use some upgrading. It is a nice feature that one can see their vehicle while the service is being preformed. More

Done Fast and cheaper than the rest! I needed another key made for my F150. I was able to stop by the dealership service department and they got me taken care of within an hour. Nicely do I needed another key made for my F150. I was able to stop by the dealership service department and they got me taken care of within an hour. Nicely done!! I'll be back! More

My ruined wheel and tire quicklane personnel was responsive, friendly, courteous, kind, and actively chased down the parts needed for my repair and got the work done fairly qu quicklane personnel was responsive, friendly, courteous, kind, and actively chased down the parts needed for my repair and got the work done fairly quickly. good. More

Amazing and Helpful I had been to several places and no one treated me as well as all of you. Kola, Josh, Richard, and crazy tie and jacket guy (had to do it!) . I love I had been to several places and no one treated me as well as all of you. Kola, Josh, Richard, and crazy tie and jacket guy (had to do it!) . I love my Ford Edge and have already told everyone how wonderful you all are. I can't imagine going anywhere else for any of my car needs. Thank you again!!! You all are FANTASTIC!!!! More