Castle Rock Ford

Friendly and competetent They handled my repair under Warranty, They did well in communicating the delay in getting the replacement part and offered a loaner vehicle. Took go They handled my repair under Warranty, They did well in communicating the delay in getting the replacement part and offered a loaner vehicle. Took good care of my truck More

Always great for oil changes. This time I did not have an appt but was in and out in under 90 min which wasn’t bad considering. Thank you. an appt but was in and out in under 90 min which wasn’t bad considering. Thank you. More

Knowledgeable Salesman and Staff It was a real pleasure to deal with a salesman that was actually a "Car Guy'. He understood the vehicle and the technologies involved. Easy to talk to It was a real pleasure to deal with a salesman that was actually a "Car Guy'. He understood the vehicle and the technologies involved. Easy to talk to and no pressure. Went there looking for another vehicle but ultimately purchased the one I 'needed'. More

Honest feedback from Service team I left my Ford Fusion for service because I thought a part was broken. The service tech took the time to show me that the part functioned correctly, I left my Ford Fusion for service because I thought a part was broken. The service tech took the time to show me that the part functioned correctly, even though the service center had ordered the replacement already. He saved me several $100's and bucked the reputation that many car mechanics have for "just taking your money." I appreciated the honesty! More

Fast Easy Deal and Happy with Purchase I am a busy single mom. I talked to the dealership about a Ford Expedition Max I was interested in. That night I drove 2 hours, traded in my truck a I am a busy single mom. I talked to the dealership about a Ford Expedition Max I was interested in. That night I drove 2 hours, traded in my truck and was on the road. It was a nice, friendly upfront deal. More

Rudest salemen I came here looking for a used ford truck. I got there and the salesmen didn’t show me any vehicles. They just wanted to lecture me on budget. The mo I came here looking for a used ford truck. I got there and the salesmen didn’t show me any vehicles. They just wanted to lecture me on budget. The most arrogant men I’ve met. Don’t talk down to a woman. More

Quick and effective I was helped quick and got answers quick as well. I made an appointment so the repairs could be made to my car and I was in and out within an hour. I was helped quick and got answers quick as well. I made an appointment so the repairs could be made to my car and I was in and out within an hour. More

Nicki ROCKS! Called in the morning 2 get a price 4 tires. Nicki gave me a great price & was able to get me in same day(b4 the snow & cold) Nicki & team ROCK!! Called in the morning 2 get a price 4 tires. Nicki gave me a great price & was able to get me in same day(b4 the snow & cold) Nicki & team ROCK!! More

Service was great! Disappointed that “the works” increased in price $10 and there were no coupons .Should be a loyalty discount. Been with you forever! increased in price $10 and there were no coupons .Should be a loyalty discount. Been with you forever! More

Ranger purchase I am pleased with the sales experience and enjoyed working with the salesmen Brad Hurley and Roger Condon and Jessie Wright in finance. Good overall I am pleased with the sales experience and enjoyed working with the salesmen Brad Hurley and Roger Condon and Jessie Wright in finance. Good overall experience. More