Castle Rock Ford

New Truck Purchase From start to Finish the process of buying the Truck was seamless. Susan Jordak in the service department made the introduction to Brad Hurley after From start to Finish the process of buying the Truck was seamless. Susan Jordak in the service department made the introduction to Brad Hurley after she informed that it would be in my best interest to trade my existing truck rather than fixing it and spending much more than it was worth. We have been taking our vehicles to Susan for a number of years and she has definitely earned our respect and confidence. Once Brad was introduced, he walked me through all the vehicles that would be a suitable replacement. From the time we made the decision to getting the deal wrapped up went very smoothly. In fact, Brad even gave me a ride back to my home to get some paperwork to complete the transaction. From Sales to Service, NOBODY does it better than MedVed! More

Finding the right truck My truck was totaled in an accident that was not my fault. I had to get out of my rental car and find something to replace my truck right away. Medv My truck was totaled in an accident that was not my fault. I had to get out of my rental car and find something to replace my truck right away. Medved went out there way to find a truck like the one I had, but better. I purchased my first truck at Medved, this truck, and if I ever need another, Medved will be my first choice. Steve More

Great service department Susan has made my experience easy and worry free. I had a small issue but it was taken care of with ease thanks to Susan's dedicated thoroughness. TH Susan has made my experience easy and worry free. I had a small issue but it was taken care of with ease thanks to Susan's dedicated thoroughness. THANKS! More

The gem of the service department Susan, again, came through to assist me/us. The FordPass Rewards program is COMPLETELY confusing to the consumer. What does 17,000 points convert to? Susan, again, came through to assist me/us. The FordPass Rewards program is COMPLETELY confusing to the consumer. What does 17,000 points convert to? How much does each service (oil change, wipers replacement, etc.) cost to estimate how many points are necessary None of this information is available on the web site nor is it explained anywhere I could find. Susan, explained it, made the conversion so we could use the points and was VERY helpful. She is the gem of the service department! More

Ross Gutierrez made buying our new "used" car a Pleasure! We just purchased a 2017 Ford Expedition from Ross and it was easy! Ross is great! Medved makes you feel part of their family! I would recommend them We just purchased a 2017 Ford Expedition from Ross and it was easy! Ross is great! Medved makes you feel part of their family! I would recommend them to everyone! More

John Garrard was professional and calm. The ranger I came to buy had undisclosedh Hail damage my trade in had hail damage I had disclosed I honored my word and bought the Ranger I’m very very disap to buy had undisclosedh Hail damage my trade in had hail damage I had disclosed I honored my word and bought the Ranger I’m very very disappointed My wife was very More

New lease of 2020 Escape Hybrid I have just completed another lease with the Medved dealership in Castle Rock, CO. I wanted a 2020 Ford Escape Hybrid which required me to order one b I have just completed another lease with the Medved dealership in Castle Rock, CO. I wanted a 2020 Ford Escape Hybrid which required me to order one built. The entire process went very well. The timeline presented was almost perfect with the Escape being delivered on the day designated. Shawn kept me informed of what was happening throughout the entire process. Our deal was completed very quickly with no difficulty. The new Escape is amazing. I love it already! More

Fast and complete service Nicky was very professional and answered all my questions. She went over all the notes from the mechanic and recommend additional service next oil cha Nicky was very professional and answered all my questions. She went over all the notes from the mechanic and recommend additional service next oil change. More

I was very pleased with the help and service here. Thanks for getting me back on the road quickly. Friendly, competent, I was very appreciative. for getting me back on the road quickly. Friendly, competent, I was very appreciative. More

Best car buying experience I’ve ever had! Brad has been the MAN and hooked all my family up with 2019 fords that we all love! the MAN and hooked all my family up with 2019 fords that we all love! More