Castle Rock Ford

Trusting, they tell you how it is straight from the beginning. No lying... This is my third vehiclel from Medved. I will recommend this dealership to anyone. beginning. No lying... This is my third vehiclel from Medved. I will recommend this dealership to anyone. More

New Vehicle Was extremely pleased with MedVed Ford and their entire staff that assisted with the purchase of our new Ford Ranger. Best experience I've ever had at Was extremely pleased with MedVed Ford and their entire staff that assisted with the purchase of our new Ford Ranger. Best experience I've ever had at a dealership. More

QuickLane Service was outstanding! Great communication. Did exactly what I asked and then some. Bob was the best. My Ford Edge is running really well. Really like the Vehicle Check-Up f Great communication. Did exactly what I asked and then some. Bob was the best. My Ford Edge is running really well. Really like the Vehicle Check-Up form that shows what was done and areas I should be aware of. More

Brad and Shawn were amazing! My wife and I came in to look at a few trucks and thought we wanted an XLT. It wasn't until Brad started showing us the features and benefits of stepp My wife and I came in to look at a few trucks and thought we wanted an XLT. It wasn't until Brad started showing us the features and benefits of stepping up to a Lariat that we decided we needed a Lariat. Brad was very patient with us as we negotiated to fit within our budget. I honestly considered buying from another dealer before meeting Brad, but now I won't spend my money anywhere else. Shawn spent an hour out of his day showing us every aspect of our new truck and was very patient with us as we asked him to show us features that Brad had shown us the day prior, but we had forgotten exactly what they were and how to use them. These two gentlemen were very professional and made our purchase an experience we never could have imagined from a dealership! More

The service was spot on and they kept me informed. Good communication and when i got the car back it looked great. they kept me informed on the status and when I would get the car back. Good communication and when i got the car back it looked great. they kept me informed on the status and when I would get the car back. More

In and Out with a good deal I recently visited to purchase a 2020 Ford Raptor. Shawn O'Neill and the rest of the team were fun and easy to work with. I was there on a Saturday an I recently visited to purchase a 2020 Ford Raptor. Shawn O'Neill and the rest of the team were fun and easy to work with. I was there on a Saturday and was in and out in 3 hours. More

Simple and professional service Addressed my concerns as we went through to confirm any recall work, address some performance concerns, and complete the Oil change and rotation. Tim Addressed my concerns as we went through to confirm any recall work, address some performance concerns, and complete the Oil change and rotation. Timing for appointment had to be pushed out due to availability of personnel (10 days) but once in all was completed within the day. Have purchased several vehicles from MedVed and they have not let me down with the necessary service More

Good service - not impressed with auto-attend system Although the service was good, making the appointment was a nightmare. No where does the website tell you when you call the number for the service de Although the service was good, making the appointment was a nightmare. No where does the website tell you when you call the number for the service department the auto-attend sends you to Thornton dealership and you cannot get to the one you want until someone actually tells you how. Bad system for making service appointments! More

Excellent Experience Visited Medved twice before deciding they had the truck we needed on the lot. Excellent support from Josh Laping as we test drove a number of vehicle Visited Medved twice before deciding they had the truck we needed on the lot. Excellent support from Josh Laping as we test drove a number of vehicles. He is very informative and helped us understand all the changes in since our old Ford truck purchased 20 years ago. He was very patient when going over all the high tech features. There was not a question I could ask that he did not know the answer. Likely going back soon as it looks like my 2002 Ford Escape is unhappy about the competition that is now in the family. Roger predicted that would happen and gave us sound advice. We shopped at two other dealerships and this experience was outstanding. More

2ND VEHICLE BOUGHT FROM MEDVED IN 2018 WE BOUGHT A NEW BUICK ENCLAVE FROM MEDVED AND ENJOYED THE EXPERIENCE SO MUCH THAT WHEN I WAS IN THE MARKET FOR A USED TRUCK, WE WENT TO MEDVED IN 2018 WE BOUGHT A NEW BUICK ENCLAVE FROM MEDVED AND ENJOYED THE EXPERIENCE SO MUCH THAT WHEN I WAS IN THE MARKET FOR A USED TRUCK, WE WENT TO MEDVED. JOHN COOK WAS THE SALESMAN FOR THE TRUCK AND HE WAS GREAT. NO PRESSURE, VERY INFORMATIVE AND FRIENDLY. THE ONLY DRAWBACK TO BOTH EXPERIENCES WAS THAT IT TOOK TOO LONG TO FINALIZE EVERYTHING. WE BOUGHT BOTH VEHICLES WITH CASH SO IT SHOULDN'T HAVE TAKEN THAT LONG. 4-5 HOURS IS A LONG TIME TO BUY A CAR... More