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Castle Rock Ford
Castle Rock, CO
1,139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 10, 2020
fixin' the pony Good work. I asked about buying 4 new tires. Hope to hear when your next "discount" might be coming, and which tires you recommend. Thanks! Good work. I asked about buying 4 new tires. Hope to hear when your next "discount" might be coming, and which tires you recommend. Thanks! More
by cliffcrain
Employees Worked With
Susan
April 10, 2020
Required maintenance Brake pads and Alignment Very friendly and professional. Recommendation was to save money now by getting more miles out of my rear brakes and get the rear changed at a lat Very friendly and professional. Recommendation was to save money now by getting more miles out of my rear brakes and get the rear changed at a later date. Times are different right now due to COVID so the shuttle was not running. It was a pretty long wait but that is not the dealership's fault at all. I appeciate the fact that they have a nice waiting area that was large enough for the three of us that were there to have the separation that we needed. Please get the shuttle running again as soon as possible though. Thank you. More
by David S.
Employees Worked With
Susan
April 08, 2020
No problems. No problems with anything, from scheduling appt. to picking up vehicle when completed. Noah was very cordial and reached out as necessary during the p No problems with anything, from scheduling appt. to picking up vehicle when completed. Noah was very cordial and reached out as necessary during the process. Thank you for your service. More
by JBurgess
Employees Worked With
Noah
April 01, 2020
Recall service During these "trying times", the Service Department was extremely helpful, efficient, and professional. They went above what I was expecting to corre During these "trying times", the Service Department was extremely helpful, efficient, and professional. They went above what I was expecting to correct the issue on my Ranger due to a Ford Motors recall issue. More
by vanandjoy
Employees Worked With
Service coordinator, Rental car coordinator, Jeff--technician
March 28, 2020
Recall/install auto dime device Susan was more than helpful and the service department was quick and efficient. This was a factory recall for the auto dim device for my F-150. Susan was more than helpful and the service department was quick and efficient. This was a factory recall for the auto dim device for my F-150. More
by dakatak2
Employees Worked With
Susan and service tech
March 13, 2020
From sales to finance to service we received the best customer service that one can expect. Sam & Nathan in sales we’re knowledgeable and Roger the GM made sure we got the best deal possible. Arnold secu customer service that one can expect. Sam & Nathan in sales we’re knowledgeable and Roger the GM made sure we got the best deal possible. Arnold secured our financing with little to no pain/hassle. Susan & Ryan in service made sure that we got our truck bed coated and windows tinted in a timely manner. We can not say enough good things about this dealership. More
by JKR
Employees Worked With
Roger, Sam,Nathan,Arnold, Susan & Ryan
March 07, 2020
New tire purchase. competitive pricing . fast service friendly. excellent care of my SUV. No problems ever been with these guys for 5 years. Highly recommend. Alway competitive pricing . fast service friendly. excellent care of my SUV. No problems ever been with these guys for 5 years. Highly recommend. Always upfront no surprises. More
by cmillakiss
Employees Worked With
All employees have been excellent
March 06, 2020
Great experience! Ross Gutierrez in PreOwned sales was such a great help! No pressure, very patient and helpful! He definently is a 2 thumbs up employee. He took the ti Ross Gutierrez in PreOwned sales was such a great help! No pressure, very patient and helpful! He definently is a 2 thumbs up employee. He took the time to answer my questions, and make sure I was comfortable with the entire process. I would definently recommend!!! More
by DebS
Employees Worked With
Ross Gutierrez
