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Castle Rock Ford

Castle Rock, CO

4.5
1,139 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,139 reviews

May 24, 2020

Excellent Service I had a great time at my experience at Medved. Everyone was incredibly friendly and upfront and honest about different financial decisions during the More

by hansents01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hurley, Robert Duval, Tony Maffeo
May 24, 2020 -

Castle Rock Ford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Medved Ford are glad to have you as a customer.

May 23, 2020

Great people to work with I liked this dealership because our salesman, Brad Hurley, and our Sales Manager, Robert Duval, were both extremely knowledgeable about every aspect o More

by nope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hurley - Sales Robert Duval - Sales Manager
May 24, 2020 -

Castle Rock Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Medved Ford.

May 23, 2020

Recall work Susan was great to work with. She was aware of my long drive to the service department and got my truck in right away to minimize my wait time. More

by dwfski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
May 24, 2020 -

Castle Rock Ford responded

Thank you for choosing Medved Ford, your feedback and rating mean a lot to us. We're glad Susan was able to help, and we hope to see you again!

May 21, 2020

Quality Customer Service Lobby was disinfected. Service was done with a smile along with some last-minute service I asked for. They asked what else they could do for me, lik More

by Neki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
May 22, 2020 -

Castle Rock Ford responded

Thanks for sharing your thoughts about your experience with Medved Ford. It's great to hear that we were able to help out at the last minute. We appreciate your business and hope to see you again soon!

May 21, 2020

After looking for a couple of weeks, we happened to stop at Medved and found the perfect truck. Wonderful and not pushy salesmen. Great experience! More

by Ctnmg
Recommend Dealer
Yes
Employees Worked With
Kate, Dmitry, and Arnold.
May 21, 2020 -

Castle Rock Ford responded

Hello, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Medved Ford, we look forward to having you as one of our valued customers for many more years to come!

April 28, 2020

Very pleased. Everyone was so helpful and kind. Was a great experience. Roger Condon and Mr. Harris were so helpful. Thank you both. Got a good deal and love our n More

by davidwendyteem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 28, 2020 -

Castle Rock Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 25, 2020

I bought a new truck online during the pandemic. Ross made the experience an enjoyable one. I definitely recommend Ross and MedVed Chevrolet at Castle Rock, Colorado More

by Michael
Recommend Dealer
Yes
Employees Worked With
Ross, Dutch
Apr 25, 2020 -

Castle Rock Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 24, 2020

We had a great experience, again, when purchasing a vehicle at Medved. Thank you Ray and Kevin!! We will definitely be back when ready to purchase our next vehicle. Thank you for your integrity and m More

by PamT
Recommend Dealer
Yes
Employees Worked With
Ray Belenger
Apr 25, 2020 -

Castle Rock Ford responded

Here at Medved Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 11, 2020

Good experience even during a pandemic Brad Hurley was my sales person and I found him extremely helpful given the current environment. Even though we had to practice distancing Brad made s More

by jphbone
Recommend Dealer
Yes
Employees Worked With
Brad Hurley
Apr 11, 2020 -

Castle Rock Ford responded

Hi, Thank you for your business and for this review. We're happy to hear Brad was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 10, 2020

Ford Explorer 2016 Service Visit - 5* I appreciate the effort that Susan and the mechanics provided. She always goes the extra mile to make sure it is a seamless process and done on time! More

by CRAudi16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Apr 10, 2020 -

Castle Rock Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan and the service team took good care of you. Thank you again for choosing Medved Ford, we look forward to having you as one of our valued customers for many more years to come!

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