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Castle Rock Ford

Castle Rock, CO

4.3
1,146 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,146 reviews

October 30, 2023

The remote Ford tech was very professional, friendly and prompt and easy to work with. More

by AQUASCAPE4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford, Dmitry Goncharoff, Steven Crawford, John Garrard, Patrick Nieto, Taylor Yates
October 29, 2023

Everything was fine, jimmy and Dillon did a great job. Everything went smoothly for us . More

by 951connell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Ford, Taylor Yates
October 28, 2023

Great service, customer service and efficient employees. I will continue to use based upon service. More

by LKSDRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
October 28, 2023

Easy to work with, and communicated well kept me up to date . So t have much else to say More

by LJBSWANNIE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non of the above
October 27, 2023

John Garrard was friendly and helpful and worked with us to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone More

by maccormack77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Wesbrook, John Garrard
October 27, 2023

Happy to talk through it but not wasting my time typing the horrible 2 year long experience with Castle Rock Ford. More

by NEVERGOTOCASTLEROCKFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
To many to list.
October 27, 2023

I had my vehicle serviced at Castle Rock Ford Quick Lane. The staff was incredibly helpful and customer-focused. The Service Advisor was Amber. She is extremely helpful. I am certainly glad I go to Castl More

by troy.dangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Finance Department
October 27, 2023

They had really quick service. Every associate that helped us was so kind , quick and efficient. It was a great experience. Came in with a failed engine and left with a new car ! More

by mundona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary , Rob
October 27, 2023

Slow getting back to me to repair my car that was damaged from a hail storm. More

by msalmon63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
October 27, 2023

Alina McKinney and the staff she works with were great. She was very courteous and answered every question I had. More

by pkford0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina McKinney, Jimmie Ford, Dmitry Goncharoff, Steven Crawford, John Garrard
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