Castle Rock Ford

I had my vehicle serviced at Castle Rock Ford Quick Lane. The staff was incredibly helpful and customer-focused. The Service Advisor was Amber. She is extremely helpful. I am certainly glad I go to Castl The staff was incredibly helpful and customer-focused. The Service Advisor was Amber. She is extremely helpful. I am certainly glad I go to Castle Rock Ford to get my vehicle serviced. More

They had really quick service. Every associate that helped us was so kind , quick and efficient. It was a great experience. Came in with a failed engine and left with a new car ! Every associate that helped us was so kind , quick and efficient. It was a great experience. Came in with a failed engine and left with a new car ! More

Slow getting back to me to repair my car that was damaged from a hail storm. from a hail storm. More

Alina McKinney and the staff she works with were great. She was very courteous and answered every question I had. She was very courteous and answered every question I had. More

John Garrard was friendly and helpful and worked with us to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone was trying to take advantage. We would definitely go back! More

Happy to talk through it but not wasting my time typing the horrible 2 year long experience with Castle Rock Ford. the horrible 2 year long experience with Castle Rock Ford. More

Allini was a great sales woman. She initially followed up on an online inquiry via text and then we met in person. She was cheerful and took the time to understand what we were lo She initially followed up on an online inquiry via text and then we met in person. She was cheerful and took the time to understand what we were looking for in a vehicle. She secured the deal, got us a great price on our trade-in and helped with all the details that go along with the process. Justin was the Closer and was also friendly, professional and efficient. We would recommend Castlerock Ford to our friends and family. More

Nych was honest and communicated. He answered questions and was respectful. No one looked to spend money fixing a truck but he helped with his honesty He answered questions and was respectful. No one looked to spend money fixing a truck but he helped with his honesty More

Everyone has your best interest in mind. Elva was my Customer Service Rep. She kept me in the loop via text as well as walking over to see me. Elva was polite, respectful and smiled. I’ll be Elva was my Customer Service Rep. She kept me in the loop via text as well as walking over to see me. Elva was polite, respectful and smiled. I’ll be asking for Elva next time I visit. More

The Quick Lane service was great something I would recommend doing all the time. The pick-up and drop-off was very convenient. recommend doing all the time. The pick-up and drop-off was very convenient. More