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Castle Rock Ford

Castle Rock, CO

4.4
1,140 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,140 reviews

November 24, 2021

Jimmie, Scott, and Jesse were fantastic to deal with. We walked in wanting an F-150 but figured we had to stick with Toyota because they usually give more for a Toyota trade in. Scott was able to come very More

by Porter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, Jesse, Jimmie Ford
Nov 26, 2021 -

Castle Rock Ford responded

Porter and Micki, your kind words mean a lot to us! We appreciate your feedback and are happy to hear that Jimmie, Scott, and Jesse were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Congratulations on your new Ford F-150!

November 21, 2021

Joshua was great to work with. Friendly and knowledgeable. Answered all questions with no sales pressure. More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Lank
Nov 22, 2021 -

Castle Rock Ford responded

Mike, thank you for the awesome feedback and your patronage of our dealership! Joshua takes customer service very seriously and we are thrilled to know that you are satisfied with his services. Please let us know if there is anything else, we can do for you.

November 03, 2021

i think people can think for themself to many times a recommendation back fires and causes problems with a friendship i do think josh lang was an excellent sales person and i would feel comfortable r More

by phylliswidhalm
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Lank
Nov 04, 2021 -

Castle Rock Ford responded

Thank you for your review and your continued loyalty to our dealership, phylliswidhalm! We hope that if you require automotive assistance in the future, you will not hesitate to reach out to us.

October 30, 2021

Brian Cook's expertise in the auto industry was very impressive which made my purchase of a vehicle a seamless process. His professionalism and honesty in providing me the recommendations that would be More

by Larkspur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cook
Nov 01, 2021 -

Castle Rock Ford responded

We appreciate your review and recommendation, Larkspur! We are glad to hear that you were pleased with the service you received from Brian and we certainly do look forward to serving you again for your future automotive needs. Congratulations on your new vehicle!

October 29, 2021

Brian Cook was a very professional salesman. I contacted him with an immediate need for a reliable vehicle. He understood my situation and had several options ready for me when I arrived at the dealership. More

by E
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cook
Oct 29, 2021 -

Castle Rock Ford responded

E, thank you for taking the time to write this fantastic review! Our team works extremely hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again and congratulations on your new vehicle!

October 29, 2021

Robert Turic was a fantastic sales person. He helped me get my Bronco Sport ordered, and we had fun doing it! I enjoyed his personality a lot. More

by ursula.wood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Turic
Oct 30, 2021 -

Castle Rock Ford responded

Thank you so much for taking time out of your day to share your experience with everyone, ursula.wood! We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.

October 29, 2021

Robert was a great salesperson to deal with. I bought my 2017 F-150 from this dealership when they were Medved, and Robert made it even easier than back then. I also appreciated the GM Pat coming out to cha More

by roger.mikkelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Turic
Oct 30, 2021 -

Castle Rock Ford responded

Thank you, roger.mikkelson, we love hearing from happy customers! We know that buying a car is an important decision and it is awesome to know that Robert assisted you in such an efficient manner. Please feel free to contact us if you have any questions about your new vehicle.

October 26, 2021

Good service and worked well having things ready ahead of time for the distance we travelled! More

by Echohagler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cook
Oct 27, 2021 -

Castle Rock Ford responded

We really do appreciate your feedback, Echohagler! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you require automotive assistance in the future, you will not hesitate to reach out to us.

October 17, 2021

I had a great experience at this dealership. Art took good care of me and went to bat with me even when I was keeping them past there closed time. Finally landed a 2021 Ford Bronco and am thrilled to hav More

by ndseiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Cruz Nick Sola
Oct 18, 2021 -

Castle Rock Ford responded

Congratulations on your new Bronco and thank you for the feedback, ndseiz! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

October 08, 2021

Antonio was a great sales rep. Quick. Knowledgeable. The purchase process was smooth and painless More

by kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Pitones, Roger Condon
Oct 08, 2021 -

Castle Rock Ford responded

Kevin, we appreciate your review and recommendation! We are glad to hear that you were pleased with the service you received from Antonio and we certainly do look forward to serving you again for your future automotive needs. Congratulations on your new vehicle!

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