Castle Rock Ford

We enjoyed working with Steven. He guided us through the ordering process and kept us informed of the delivery date. We are repeat customers of the CR Ford dealership and will buy from them again. ordering process and kept us informed of the delivery date. We are repeat customers of the CR Ford dealership and will buy from them again. More

Purchased F150 yesterday and it was as painless an experience as you could have. Steven Crawford was very attentive and a pleasure to work with. Will definitely recommend this dealership. experience as you could have. Steven Crawford was very attentive and a pleasure to work with. Will definitely recommend this dealership. More

Roger was awesome. He was not pushy and gave us all the info I needed to make my decision. Great customer service Thank you info I needed to make my decision. Great customer service Thank you More

I have purchase several autos throughout the country in the last 50 years and Castle Rock Ford provided the best customer service to date. I purchased a 2022 Bronco Sport Badlands from Jimmie. He is a tru the last 50 years and Castle Rock Ford provided the best customer service to date. I purchased a 2022 Bronco Sport Badlands from Jimmie. He is a true professional, respectful, honest, knowledgeable, efficient, detail oriented, not pushy, selfless, patient, caring and thorough with a high amount of integrity. He is also personable, a great communicator and kept me updated every step along the way, to include following up after the sale. He made sure my new vehicle was meticulous inside and out, filled with gas and patiently answered all of my questions about the operation. Jimmie strives for and produces 100 percent customer satisfaction. I also had the privilege of meeting and working with Scott, Castle Rock Ford’s Sales Manager. Scott sets the example for all other Automotive Sales Managers; to include possessing unquestionable integrity, commitment to doing the right thing and providing exceptional customer service. Although, I have done my, words do fully express the service Castle Rock Ford provided. I will definitely buy my next vehicle from them and can in good conscious highly recommend them. Absolutely Phenomenal in every aspect!!! More

Kaley was absolutely amazing. She made it personal and I felt like I had known her for years! I felt like I bought a car from an old friend. That’s very hard to do to make your clients feel that way. She felt like I had known her for years! I felt like I bought a car from an old friend. That’s very hard to do to make your clients feel that way. She’s very special More

Jimmy Ford goes above and beyond he has taken care of my family and actually cares about his customers. GIVE THAT MAN A FAT CHRISTMAS BONUS family and actually cares about his customers. GIVE THAT MAN A FAT CHRISTMAS BONUS More

This is my second vehicle to buy from Castle Rock Ford. Each time it was a pleasant experience. My salesperson was Kayle Hughes both times. Kayle kept me informed on my order and both times, Kayle went out Each time it was a pleasant experience. My salesperson was Kayle Hughes both times. Kayle kept me informed on my order and both times, Kayle went out of her way to make sure I was informed and taken care of. Unlike other places, Castle Rock Ford did not try to pressure me and did not rush me either. I highly recommend Kayle Hughes and Castle Rock Ford! More

I just bought my second new vehicle from this dealership, and I am very happy with it. I am also very happy with Roger Condon. He is the sales associate who told me to bring in my vehicle for an appraisal (a and I am very happy with it. I am also very happy with Roger Condon. He is the sales associate who told me to bring in my vehicle for an appraisal (ask him about the "scratch"). An hour after I accepted his offer, I drove home in my new Ford Edge. Roger is very knowledgeable, professional, and friendly. I highly recommend him! I also appreciated his help syncing my new system and my cell phone afterwards. I also highly recommend their business manager, Jesse Wright. After quickly and efficiently taking care of the paperwork, he recommended I call Ford to request a pro rata refund for the the unused mileage left on my old warranty. I didn't even know that was a possibility! Go see these guys when you need a car! More

Kaley was excellent to work with. She made the process very easy and was patient with me while I made my decision. I highly recommend her and the team at Castle Rock Ford. very easy and was patient with me while I made my decision. I highly recommend her and the team at Castle Rock Ford. More

I'm so thankful for Josh Lank's time and excellent assistance in my recent purchase of a Bronco Wildtrak.. and I have already recommended him to someone else who is interested in a new Bronco! Castle assistance in my recent purchase of a Bronco Wildtrak.. and I have already recommended him to someone else who is interested in a new Bronco! Castle Rock Ford is a great place to purchase a car! More